Digital Systems Capacity Building Consultant

Resolve to Save Lives (RTSL) is a global health organization that partners locally and globally to create and scale solutions to the world’s deadliest health threats. Millions of people die from preventable health threats. We collaborate to close the gap between proven, life-saving solutions and the people who need them. Since 2017, we’ve worked with governments and other partners in more than 60 countries to save millions of lives. We work toward a future where people live longer, healthier lives, communities flourish, and economies thrive. This is an ambitious vision, and it inspires us and our partners to make progress every day.

The Prevent Epidemics (PE) team at RTSL partners with governments to strengthen key aspects of their health security systems and elevate those lessons globally.

Position Title: Digital Systems Capacity-Building Consultant

Length of Engagement: Five months

Level of Effort: Estimated 100% level of effort

Location: Addis Ababa, Ethiopia

Job Structure: Independent Contractor

• Must have a registered business license to operate as a consultant in Ethiopia, or be willing to get one before the contract is signed.

Position Purpose

As part of the digital transformation of Public Health Emergency Management (PHEM) in Ethiopia, the Ethiopian Public Health Institute (EPHI) has been implementing and scaling key digital systems, including the electronic Public Health Emergency Management (ePHEM) platform and DHIS2 platform. These systems support surveillance, alert management, outbreak response, reporting, and decision-making across national and subnational levels.

Significant progress has been made in rolling out these systems to regional health bureaus and public health emergency management structures. To ensure sustainable scale-up and consistent capacity development, EPHI seeks to engage two consultants to strengthen and standardize capacity-building materials, improve training quality, and support ongoing capacity-building efforts for DHIS2 and ePHEM users. The consultant will help to strengthen the quality, consistency, and sustainability of DHIS2 and ePHEM capacity-building efforts through the development, standardization, and enhancement of capacity-building packages, practical learning resources, and supportive mentoring activities.

Core Tasks and Activities

• Review, support the revision of, and standardize ePHEM and DHIS2 training materials, including curricula, facilitator guides, participant manuals, user guides, job aids, and presentation decks.
• Align training materials with national surveillance priorities, approved system workflows, and the latest system enhancements.
• Design and update competency-based practical exercises, case studies, simulation scenarios, training datasets, and assessment tools to strengthen user proficiency and support consistent training delivery.
• Adapt training content for different user groups, including data encoders, surveillance officers, PHEM personnel, and managers at national and subnational levels.
• Provide technical support, mentorship, and on-site accompaniment during selected training and implementation activities, as required.
• Facilitate technical review, consultation, and validation workshops to finalize and endorse standardized national training packages for ePHEM and DHIS2.
• Develop and implement training evaluation tools, analyze training outcomes, document lessons learned, and recommend improvements to strengthen the quality, effectiveness, and sustainability of capacity-building efforts.

Contract Deliverables

• A complete, standardized set of training modules, facilitator guides, user manuals, presentation slides, practical exercise packages, training assessment and evaluation tools, and participant materials, with all DHIS2 revisions fully incorporated.
• Tailored training resources for distinct user groups at national and subnational levels, reflecting real operational roles and responsibilities.
• Consolidated reports from all national and subnational training sessions, including attendance records, participant evaluations, and performance summaries.
• A comprehensive consultancy report covering achievements, lessons learned, recommendations, and sustainability considerations for the continued rollout and institutionalization of ePHEM and DHIS2 training.

Contract Management

The Senior Technical Advisor at RTSL will manage this contract, monitor progress toward deliverables, and approve invoices. The contractor will work closely with the Early Warning and Surveillance Directorate and other relevant teams within EPHI to support the effective completion of deliverables.

Qualifications

Education

• Master’s degree in public health, epidemiology, field epidemiology, health informatics, or a closely related discipline.

Experience

• Minimum of seven years of progressively responsible experience in public health surveillance systems, digital health platforms, or health workforce capacity building.
• Demonstrated hands-on experience with electronic surveillance platforms such as ePHEM, DHIS2, or similar systems is required.
• Demonstrated experience developing training curricula, facilitator guides, and learning materials.

Skills & Abilities

• Proven expertise in developing, revising, and delivering training curricula and materials, including facilitator guides and technical manuals for public health or digital health programs.
• Strong experience facilitating multi-stakeholder workshops, building technical consensus, and supporting coordinated training rollouts at national and subnational levels.
• Excellent analytical, communication, and report-writing skills, with the ability to translate technical concepts into practical guidance.

Preferred Qualification

• Prior experience working with government institutions, international health organizations, or multi-partner initiatives, including support for capacity-building initiatives.
• Experience with adult learning methodologies and competency-based training approaches.

Application Process

Interested candidates should submit their CV and a cover letter detailing their suitability for the role.

RTSL believes its programs are strengthened when they are developed and supported by individuals with diverse life experiences whose understanding of social and cultural issues can help make our work and workforce more inclusive. We encourage applications from and provide equal employment opportunities to all qualified applicants without regard to race, color, religion, gender, gender identity or expression, ancestry, sexual orientation, national origin, age, disability, marital status, organ donor status, or status as a veteran. Resolve to Save Lives complies with all applicable US EEO laws.