Digital Impact Officer, NO-A, Temporary Appointment (6 months), #137983, Kathmandu, Nepal, APR (Open to Nepalese Nationals Only)

UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling.

UNICEF is a place where careers are built: we offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package.

Visit our website to learn more about what we do at UNICEF.

For every child, the right to Opportunity

UNICEF is the world’s leading organization working globally for children’s rights. Child rights begin with safe shelter, nutrition, protection from disaster and conflict and traverse the life cycle. UNICEF strive to ensure that all children are born alive, stay safe and keep learning.

UNICEF Nepal Country Office is a medium size office that operates across multiple locations in Kathmandu and four field offices based in Janakpur, Surkhet, Bhairahawa and Dangadhi. The office size and structure of over 200 personnel comprising staff, UN Volunteers, and consultants are assigned to work in these different strategic locations to implement programme priorities to deliver results for children. Providing efficient and effective comprehensive operational services, support, innovations including specifically Information, Communication & Technology (ICT) and digital solutions in the different local/office contexts is critical and indispensable.

As part of ongoing organizational realignment following the recent Programme Budget Review (PBR), UNICEF Nepal is seeking a Digital Impact Officer on temporary contract to bridge temporary gap in the ICT unit.

How can you make a difference?

Join our team as the Digital Impact Officer to carry out broad ICT and digital impact functions and enable the provision of ICT and digital solutions and services and assist in the delivery of results in UNICEF Nepal.

You will lead UNICEF Nepal’s ICT function, provide strategic oversight and manage the ICT unit and team in close consultation with the direct supervisor/Deputy Representative Operations. You will collaborate with different programme sections to guide and support Technology for Development (T4D) initiatives that will strengthen programme delivery and create greater impact for children.

Key functions and responsibilities:

1. Manage ICT infrastructure, networks, telecommunications and enterprise technology platforms.
2. Ensure effective ICT service delivery, technical support, system availability and business continuity.
3. Strengthen information security, risk management, system maintenance and compliance.
4. Support the implementation of digital solutions and Technology for Development (T4D) initiatives.
5. Provide leadership, supervision, technical guidance and capacity building for ICT personnel.
6. Coordinate with internal and external stakeholders to advance ICT priorities, innovation and collaboration.

If you would like to know more about this position, please review the complete Terms of Reference here: ToR - Didital Impact Officer KTM.pdf

To qualify as a champion for every child you will have…

Minimum requirements:

• Education: A university degree (bachelor’s degree or equivalent) in computer science, software engineering, information technology management, business administration, or related social science field is required.
• Work Experience: A minimum of one year of professional work experience in information technology management and business operations in a large international organization and/or corporation is required. Work experience in a UN organization is required.
• Skills: Hands on experience managing wide-area-networks (WAN) including Meraki networks, knowledge and experience working on and deploying Microsoft Windows platforms and productivity products such as Microsoft Office 365, Sharepoint, Power platforms, Power BI and Intune are a requirement.
• Technical knowledge in using and setting up video conferencing systems such as Polycoms is required.
• Certification and/or proven experience in at least one of these several ICT technical competencies: ICT Project Management, Business Analytics, Information Security, ICT Audit and Risk Management, Telecommunications, Networks Information Security and Software Engineering and Programming is required.
• Language Requirements: Proficiency in English and Nepali is required.

Desirables:

• Language: Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) or a local language is an asset.
• Experience leading and supervising a team is an asset.
• UNICEF experience is an asset.
• Relevant experience at country level, particularly in development, fragile settings and humanitarian contexts is desirable.

For every Child, you demonstrate...

UNICEF's Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

UNICEF competencies required for this post are…

(1) Builds and maintains partnerships
(2) Demonstrates self-awareness and ethical awareness
(3) Drive to achieve results for impact
(4) Innovates and embraces change
(5) Manages ambiguity and complexity
(6) Thinks and acts strategically
(7) Works collaboratively with others

(8) Nurtures, leads and manages people

Familiarize yourself with our competency framework and its different levels.

UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status.

UNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities, including neurodivergence. We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF provides reasonable accommodation throughout the recruitment process. If you require any accommodation, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF. Should you be shortlisted, please get in touch with the recruiter directly to share further details, enabling us to make the necessary arrangements in advance.

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.

UNICEF appointments are subject to medical clearance.  Issuance of a visa by the host country of the duty station is required for IP positions and will be facilitated by UNICEF. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be canceled.

Remarks:

As per Article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.

UNICEF is committed to fostering an inclusive, representative, and welcoming workforce. For this position, eligible and suitable female candidates and candidates from under-represented ethnic groups are encouraged to apply.

Government employees who are considered for employment with UNICEF are normally required to resign from their government positions before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.

UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants' bank account information.

Humanitarian action is a cross-cutting priority within UNICEF's Strategic Plan. UNICEF is committed to stay and deliver in humanitarian contexts. Therefore, all staff, at all levels across all functional areas, can be called upon to be deployed to support humanitarian response, contributing to both strengthening resilience of communities and capacity of national authorities.

Visa residence requirements: i.e. UNICEF shall not facilitate the issuance of a visa and working authorization for candidates under consideration for positions at the national officer and general service category.

All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process. An internal candidate performing at the level of the post in the relevant functional area, or an internal/external candidate in the corresponding Talent Group, may be selected, if suitable for the post, without assessment of other candidates.

Additional information about working for UNICEF can be found here.