Crisis Response Logistics Manager

FHI 360 is a nonprofit organization that mobilizes research, resources, and relationships so that people everywhere can access opportunities that they need to lead full, healthy lives. FHI 360 serves more than 70 countries and all U.S. states and territories. FHI 360’s Crisis Response Team (CRT) complements the organization’s development programming by applying its humanitarian technical expertise to respond to the growing number of humanitarian crises around the world, including pivoting to humanitarian programming in fragile, emergency, and conflict-affected countries where FHI 360 already has development initiatives.

Through an integrated approach, CRT works to improve the health and well-being of crisis-affected individuals. Working closely with communities and local actors, FHI 360 provides health, nutrition, protection, and water, sanitation, and hygiene (WASH) assistance to address acute needs and support longer-term recovery and restoration of essential lifesaving services globally.

2. POSITION OVERVIEW

The Crisis Response Logistics Manager is responsible for ensuring efficient, compliant, and well‑coordinated logistics operations across procurement, supply chain, fleet, warehousing, security support, reporting, and field coordination. The role oversees procurement planning, supplier management, and transparent sourcing processes; manages fleet operations and transport planning; supports security protocols affecting logistics; leads and develops logistics staff; ensures accurate reporting and compliance with donor and organizational standards; maintains strong warehouse and inventory controls; and provides direct field support while representing logistics interests in coordination forums.

3. KEY RESPONSIBILITIES

• Develop and manage supply strategies and procurement plans, maintain vetted supplier databases, validate vendors, ensure transparent processes, and track deliveries to prevent shortages or waste.
• Develop strategies to ensure supplies are procured during complex emergency situations.
• Oversee regional procurement and supply chain processes to support global outbreak response and humanitarian-related programming.
• Leads security planning by updating movement protocols and monitoring incidents that affect logistics operations.
• Supports country logistics teams through recruitment, onboarding, training, performance management, and capacity building.
• Produce regular logistics reports, support donor reporting, and conduct internal supply chain audits with follow‑up on corrective actions.
• Remotely supervise warehouse operations (as needed), ensure proper storage conditions, conduct stock counts, and implement practices that prevent losses or stock-outs.
• Represent logistics in regional coordination meetings and may conduct field visits to provide technical support and operational oversight.
• Builds country office capacities in inventory and warehouse management, ensuring teams are trained and equipped with the tools to succeed.
• Other tasks as assigned.

4. APPLIED KNOWLEDGE AND SKILLS

The role requires expertise in humanitarian procurement, budgeting, and supply chain management, along with strong negotiation skills and familiarity with major donor regulations. Success in this position depends on strong interpersonal and leadership abilities, effective communication, and the capacity to work across diverse cultural settings. The individual must be highly organized, able to manage multiple priorities, and skilled at anticipating and navigating operational challenges.

Technical / Functional Skills

• In‑depth knowledge of humanitarian procurement, budgeting, and supply chain management best practices.
• Experience with multiple donor policies and regulations, including contract negotiation, vendor management, and ensuring delivery against specifications.
• Strong understanding of international donor procurement rules and fraud detection.
• Excellent written and verbal communication skills, including the ability to engage effectively with senior staff.
• Ability to work under pressure in complex emergency environments.

Core Competencies

• Demonstrated leadership, interpersonal, and influencing skills.
• Ability to work effectively with culturally and linguistically diverse teams and stakeholders.
• Highly organized, resourceful, and effective at coordinating multiple tasks, anticipating challenges, and planning around obstacles.
• Proven sensitivity and effectiveness in diverse, cross‑cultural environments

5. PROBLEM SOLVING & IMPACT

This role requires sound judgment, expert guidance, and a solution-oriented approach to managing complex problems and making decisions that significantly influence the success of the function.

• Tackle complex problems, requiring thorough analysis and evaluation of multiple variables.
• Recognize that incorrect decisions or recommendations can result in major delays or changes to projects or operations.
• Exercise sound judgment that informs organizational strategy and helps shape objectives aligned with project’s goals.
• Provide accurate guidance that drives outcomes essential to achieving departmental and organizational priorities.
• Demonstrate a responsive, professional, and solutions‑oriented approach in all interactions.
• Make decisions that carry impact on the overall success of the function.

6. SUPERVISION GIVEN & RECEIVED

Supervision Received

Works under general direction with periodic guidance from the Director, Rapid Response Unit. Expected to exercise autonomy in day‑to‑day decision‑making while escalating strategic or high‑impact issues to supervisor.

Supervision Given

Provides leadership and direction to managers and other direct or indirect reports within the functional area. Responsible for motivating, mentoring, and empowering staff; and contributing to performance reviews.

7. EXPERIENCE REQUIRED

Education

• Bachelor’s degree plus 8 years of relevant humanitarian logistics and management experience in emergency contexts; or a Master’s degree plus at least 5 years of experience implementing humanitarian programming.
• Preferred certifications: professional certification or advanced training in logistics and/or supply chain management.

Professional Experience

• Minimum 5 years of experience in a managerial role.
• Experience working with bilateral and multilateral humanitarian donors, as well as international donor procurement rules.
• Relevant experience in fraud detection and compliance.

Preferred Qualifications

• Fluency in English.
• Strong leadership, people‑management, and cross‑cultural communication skills.
• Experience utilizing data analytics software and/or AI to support the development of reports and efficient ways of working.

The expected hiring salary range for this role is KES 6,000,000 - 9,000,000 for annual basic salary. When determining an offer amount, FHI 360 factors in multiple considerations, including but not limited to: relevant years of experience and education possessed by the applicant, internal equity, market pay, and budget. For internal candidates, salary placement will also follow FHI 360’s current promotional increase guidelines.

This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.

FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

FHI 360 will never ask you for your career site username or password, and we will never request money, goods or services during the application, recruitment or employment process. If you have questions or concerns about correspondence from us, please email CareerCenterSupport@fhi360.org.
FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.

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