CP Case Management Assistant

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

The IRC Yemen began its programs in October 2012. Since establishing its presence in the South of Yemen, in the Red Sea Coastal city of Aden, the organization has grown from just an implementing small project to handling large scale emergency and relief `operations. Following the war which broke out in Yemen in March of 2015 and the humanitarian disaster, which was crafted by the same, IRC launched one an emergency response program in the southern governorates of Aden, Lahj, Abyan, Shabwah and Al Dhale, and expanded later in Sana’a and Hodeidah in the North. Currently IRC Yemen is operating in eight governorates in the south and north of Yemen through direct programming and through local partnerships, in Health, WASH, Nutrition, Economic Recovery Development, Education, Child Protection, Gender and Women Protection and Empowerment.

The International Rescue Committee (IRC) has been working in the Middle East and North Africa (MENA) for more than forty years. Today, the IRC has more than 2,200 staff working across the region, including in Iraq, Jordan, Lebanon, Libya, Syria, and Yemen to support those affected by some of the world’s most complex and protracted humanitarian crises.

SCOPE OF WORK:

The CP case management assistant will conduct all steps of the case management process for an assigned number of individual children vulnerable to abuse, exploitation, neglect and violence (especially UASC and CAAFAG) and their families in this process and is responsible for ensuring accurate and quality delivery of interventions on the West Coast

JOB SUMMARY:

This position will be responsible for conducting all steps of the Case Management process in mobile centers, and camps for an assigned number of individual children exposed to malnutrition, and their families, including migrant children. The CW will ensure children harmed or at risk of being harmed are identified and receive individual CM support by completing documentation, assessments, action plans, direct service provision, referrals, and follow-up, also will provide support in the process of CM, and collaborate with other case workers and service providers on management of caseload and referrals.

WORKING RELATIONS:

The CM Assistant will work closely with the Community-Based Child Protection Committees, partners and work closely with health, Nutrition and WPE teams to cultivate collaboration and also report directly to Senior CP Officer.

MAIN RESPONSIBILITIES:

• Promote and actively participate in initiatives and efforts to build team engagement, inclusion, and cohesion in IRC.
• Foster ongoing learning, honest dialogue, and reflection to strengthen safeguarding and to promote IRC values and adherence to IRC policies.
• Provide individual case management for children in the mobile centers and camps and ensure accurate documentation of case files based on CM steps, related tools, and procedures, while providing ongoing support to families.
• Participate and support the identification of children harmed or at risk of harm.
• Provide input for weekly and activity reports.
• Directly communicate efficiently with other case workers to advocate, collaborate, and make referrals according to the best interests of children.
• Regularly attend case management meetings and relevant case conferences at field level.
• In addition to the case management team, collaborate closely with other members of the Child Protection team, ensuring smooth coordination and referrals.
• Promptly report concerns or incidents to IRC management and collaborate closely with community leaders and other external parties as required to maintain/improve the security environment for IRC programs.
• Actively engage in all capacity building opportunities including formal training, on-the-job mentoring, and peer to peer sessions.
• Ensure accurate documentation and compilation of Case Management in accordance with case management principles.
• Conduct regular protection monitoring activities in mobile centers, and camps to identify protection risks, and vulnerable children.

REQUIREMENTS: (Qualifications, Skills and Abilities):

Education:

• Technical diploma or degree in social work, human rights, or related degree preferred.

Experience:

• Minimum 1 years of experience implementing child protection programs, preferably social work, or case management in humanitarian or development settings.

Skills and Abilities:

• Proven understanding of working with Adolescents, children, and particularly vulnerable children.
• Validated understanding of working with children and particularly vulnerable children.
• Personal qualities: Team leader, flexible, strong interpersonal skills with children, caregivers, analytical skills, network-builder, able to handle pressure well and work in cross-cultural settings.

Proficiencies:

• Proficiency in Arabic.
• Written and spoken English is an advantage.

Work Environment

The position will be based in West Coast with frequent visits to the mobile field sites.

Professional Standards: The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, age, marital status, disability or any other characteristic protected by applicable law.

IRC strives to build a diverse and inclusive team at all levels who as individuals, and as a group, embody our culture statement creating a working environment characterized by critical reflection, power sharing, debate, and objectivity for us to achieve our aspirations as a team and deliver the best possible services to our clients.

Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.

Commitment to Client Responsiveness: By committing to Client-Centered Programming, at the IRC Yemen, we place the people we serve - our clients - at the center of our programming and services. The IRC Yemen Staff have an important role to play in supporting the implementation of client-responsive programming through raising awareness among the community and clients about the existing feedback mechanisms and how to use them including the response processes, access, and eligibility to services, and contribute to building an institutional culture that prompts staff to listen to clients.

PROFESSIONAL STANDARDS

All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.

Cookies: https://careers.rescue.org/us/en/cookiesettings