What we are looking for
Senior management experience at Country Director or similar level within the humanitarian/recovery context with knowledge of Jordan and the wider Middle East context.
Strong representation skills, with the ability to engage and represent NRC at a strategic level coupled with experience in advocacy work.
People management skills with experience leading diverse teams.
What you will do
The Country Director has overall responsibility for country operations, providing both strategic direction and operational leadership. S/He leads the Country Management Group (CMG) and is a member of the Regional Management Team, under the leadership of the Middle East and North Africa (MENA) Regional Director.
The Country Director provides vision, promotes ideas, gains agreement and acts as a role model. S/he ensures NRC’s continued relevance and position as a principled humanitarian actor in Jordan.
Key responsibilities:
- Development and execution of the country strategy. In close collaboration with both the Regional Team and NRC CDs from neighbouring countries, jointly set the strategic direction of the regional displacement crisis and ensure close cooperation on developing response modalities.
- Resource allocation, mobilisation and control, leadership on fundraising, donor compliance and donor engagement.
- Advocacy - drive forward the position and advocacy voice of NRC Jordan within the changing humanitarian context.
- National representation, external engagement, and coordination.
- Cost efficiency and quality, including implementation of control mechanisms and ensuring adequate structures and systems are in place.
- Continuously promote a positive and collaborative working environment characterised by high levels of trust and respect, with due consideration for staff and consultant care and wellbeing.
- Line management responsibilities for directly reporting staff. This includes performance management of staff as well as workforce planning, recruitment, staff induction and development of staff as well as ensuring Duty of Care for own staff.
- Responsible for all in-country activities, personnel, consultants and safety and security of all staff.
- Compliance and adherence to NRC’s policies, guidance and procedures.
- Promoting accountability, the highest standard of ethics, including safeguarding, and adherence to the Humanitarian Principles.
What you will bring
- Bachelor's degree in a relevant field of study.
- Minimum seven years of relevant managerial experience, including five years as a Senior Manager/Country Director in humanitarian/recovery context.
- Experience working in complex or volatile contexts and experience in protracted displacement settings.
- Knowledge of the context of the MENA region, particularly Jordan.
- Strong representation skills, with the ability to engage and represent NRC at a strategic level
- Experienced in advocacy work.
- Experience leading diverse teams.
- Fluency in English, both written and verbal. Knowledge of Arabic is a plus.
Please download the detailed job description to learn more about the position.
What we offer
- Duty station: Amman Jordan.
- Fixed term contract: 24 months.
- Travel: Up to 15% in country.
- Salary/benefits: Grade 12 on NRC's grading structure.
- NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.
- We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.
Find out more about the benefits of working for NRC
Important information about the application process
- We invite applications from all qualified candidates matching the profile.
- Please ensure you attach copies of your academic and professional certificates.
- To apply as an internal candidate, log in with your official email address or click on Opportunity Marketplace.
- When creating your profile, include your full name as given on your passport. Complete all the system-required fields for experience, employment history and education.
- Submit your application and CV in English, taking care to attach your latest CV.
- Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.
- Only shortlisted candidates will be contacted. We receive many applicants for each vacant position.
Why NRC?
The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.
Watch this short video to see NRC in action.
We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:
- do demanding and professional work, often in challenging contexts
- join a work culture that empowers every employee to share ideas and take responsibility
- be part of a welcoming and supportive community committed to human dignity
Learn more about NRC
Learn more about the NRC Jordan operation
Organization context
The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee.
Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people.
At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion.
Together, we save lives and rebuild futures.
Safeguarding is central to NRC’s work. We expect all employees to:
• treat everyone with respect and dignity
• contribute to building a safe environment for all
• never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH)
• always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH
