Coordinator, Supply Chain (Delegate)

Organizational Context

The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world’s largest humanitarian network, with 191-member National Red Cross and Red Crescent Societies. IFRC uses the Triple R – response, resilience and respect – to deliver on Strategy 2030. IFRC responds to disasters and crises, ensuring timely, coordinated and locally led humanitarian action. IFRC supports its members in building community resilience in the areas of climate and environment, health and wellbeing, and migration and displacement. IFRC promotes respect for our fundamental principles of humanity, impartiality, neutrality, independence, voluntary service, unity, and universality, including in our work on values, power and inclusion. The IFRC focuses throughout on our core mandate – our raison d’être – of strategic and operational coordination, humanitarian diplomacy, National Society development, and accountability.

IFRC is led by its Secretary General and has its Headquarters in Geneva and five regional offices in Africa (Nairobi); the Americas (Panama); Asia Pacific (Kuala Lumpur); Europe (Budapest); and MENA (Beirut) as well as representation offices, service centres and delegations across the globe.

The IFRC has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the Red Cross and Red Crescent Movement, including sexual exploitation and abuse, sexual harassment and other forms of harassment, abuse of authority, discrimination, and lack of integrity (including but not limited to financial misconduct). IFRC also adheres to strict child safeguarding principles.

The IFRC USAID Macro Award is a 12-month Award with a dedicated funding allocation for IFRC operations in the Pacific. The Award is projected to start on 1 July 2026 and is to be completed by 30 June 2027.

The IFRC Pacific Country Cluster Delegation (CCD) will work with National Societies and movement partners in the Pacific to deliver Award activities in Disaster Preparedness and Response in twelve pacific countries.

Job Purpose

The role will support National Societies (NSs) to plan and provide effective and efficient supply chain services (warehouse, procurement, transport, and reporting) in support to the Emergency Appeal activities.

This role carries both implementation and co-ordination responsibility within the wider Award. The role will co-ordinate supply chain service provision and development within the Award, including of supply chain roles posted in Papua New Guinea or the North Pacific under the Award, in conjunction with the IFRC CCD and NSs in the Pacific and under the technical guidance of the IFRC Regional GHS&SCM team in Kuala Lumpur.

Job Duties and Responsibilities

Key tasks and responsibilities:

1. Develop the supply chain strategy for USAID Macro Award under the overall IFRC Suva CCD Supply chain program.
2. Provide supervision, direction and support of the supply chain roles posted in Papua New Guinea or the North Pacific under the Award in close cooperation with Regional GHS&SCM unit.
3. Provide supervision, direction and support to National Societies without an IFRC presence under the Award in close cooperation with Regional GHS&SCM unit.
4. Support and train users on the new ERP system.
5. Provide SCM and logistics support for the Award and the delegation operations including requisitioning, receiving, storing and issuing goods in-line with IFRC standards, practices and procedures in conjunction with NS Logistics.
6. Under guidance from IFRC Fiji CCD and the Regional GHS&SCM Team, liaise with international, organizations on Supply Chain Management (SCM) matters and collaborate where appropriate.
7. Build relationships with IFRC Fiji CCD and Pacific NSs’ Logistics colleagues in order to share learning and strengthen capabilities to enable the transference of SCM activities from IFRC to Pacific NSs’ responsibility to the extent feasible.
8. In coordination with the NS, identify capacity gaps of the NS in the emergency operation, propose remedial actions and train and develop the necessary skills of NS counterparts and/or other Movement partners.
9. Provide SCM technical advice, support and training to IFRC personnel and Pacific NSs to warrant the necessary capability and understanding exists ensuring that there is full adherence to best practice principles, and compliance with necessary regulation, legislation, and IFRC procedures.
10. Support country cluster level co-ordination with other humanitarian/government agencies to ensure the delivery of a right quality logistics service that meets the needs of partners and services users, avoids duplication.
11. Be responsible for the effective management and maintenance of IFRC fixed logistics assets ensuring adherence to country and IFRC regulations, practices and other requirements.
12. Prepare timely reports detailing specifics according to the needs and distributing them to the Regional Logistics team in KL
13. Organize and/or participate in SCM workshops and meetings as and when required.

Education

Required

Relevant university education in logistics, procurement, supply chain management or an

equivalent of qualifying experience

Preferred

IMPACT or equivalent knowledge.

Experience

Required

At least 3-5 years of professional experience in supply chain management.

Preferred

Experience working with international humanitarian and/or development organisations

Experience within the Pacific Region.

Knowledge, Skills and Languages

Required

In-depth grasp of supply chain practices, including legal aspects, knowledge of procedures and international supply chain standards.

Ability to work in a team, good communication, networking and inter-personal skills

Proven ability to carry out supply chain assessments and set up large operations

Ability to travel

Ability to work towards tight deadlines and handle multiple tasks

Valid international driving licence (manual gears)

Cultural sensitivity with the ability to work in a cross-cultural, cross-functional and multi-cultural environment.

Skills in training and developing staff

Demonstrated core proficiency in (a) digital communication and collaboration, (b) basic digital content creation, (c) digital safety and security, (d) data literacy, and (e) problem solving with technology (including responsible use of AI assistants)

Understanding of and commitment to IFRC’s mission and values

Fluent spoken and written English

Preferred

Valid heavy vehicle driving license.

Good command of another IFRC official language (French, Spanish or Arabic).

Competencies, Values and Comments

Values: Respect for diversity; Integrity; Professionalism; Accountability

Core competencies: Communication; Collaboration and teamwork; Judgement and decision making; National society and customer relations; Creativity and innovation; Building trust.