JOB DETAILS
Type of contract : Consultant Contract
Level : Level 2 - Middle
Hiring Unit : International Institute for Educational Planning (IIEP)
Duty Station : Dakar
Work location : Remote
Duration of contract : 7 months
Hiring open to : External candidates
Application deadline (Midnight UTC±0 (UTC) Time) : 19/07/2026
UNESCO Core Values: Commitment to the Organization, Integrity, Respect for Diversity, Professionalism
OVERVIEW
With more than 50 years of experience developing the capacity of member states, IIEP- UNESCO is the only specialized organization with the mandate to support education policy, planning and management in the UN system.
For decades, IIEP-UNESCO has been working with UNESCO Member States to develop more inclusive systems, in particular by helping them to become more responsive to gender issues, crises and conflicts, and climate change. Through a Programme funded by the Italian cooperation through the Agency for Development Cooperation (AICS), IIEP-UNESCO in Africa is strengthening its commitment to supporting countries in making their education systems more inclusive for children and young people with disabilities.
Indeed, the Italian Agency for Development Cooperation (AICS) and the IIEP-UNESCO in Africa have signed an agreement for the joint development of a programme on inclusive education for children and youth with disabilities in West Africa. This programme, entitled "Planning for inclusive education. Regional Programme in West Africa”, has the following development objective: ’Education systems in West Africa are inclusive, ensuring that girls, boys, young women and young men with disabilities have the same opportunities for access and learning as all other children and young people". It is being implemented in eight (8) West African countries (Cabo Verde, Gambia, Guinea, Guinea-Bissau, Mali, Mauritania, Senegal, Sierra Leone) and consists of four components:
Long Description
- Component 1: Hybrid training
- Component 2: Knowledge sharing
- Component 3: Evidence generation
- Component 4: Technical support for analysis and planning.
Within the component 1, a course on “Foundations of Disability-Inclusive Education Sector Planning” course is offered in three languages (English, French and Portuguese) through the platform My IIEP. The course targets policy planners, statisticians, officers from Ministries in charge of Education and TVET, and members of Organizations of Persons with Disabilities (OPDs) and Civil Society Organizations, from the eight countries targeted within the programme. The first cohort of training took place between October 2025 and January 2026, the second cohort between March and June 2026; the third cohort is planned for the last four months of 2026.
The delivery of the Foundations of Disability-Inclusive Education Sector Planning course requires a dedicated tutor to ensure the smooth functioning of its technical, pedagogical, and organizational components. This role is essential to guarantee that live sessions, multilingual communications, participant monitoring, and disability-inclusive support mechanisms are consistently managed in line with IIEP-UNESCO ’s standards. The tutor will also play a proactive role in identifying and addressing accessibility barriers with the support from the learning designer, providing individualized support to participants with disabilities and ensuring that they are able to fully engage with, progress through, and successfully complete the training. The tutor will serve as the central point of coordination between participants and the course team, ensuring that announcements, assessments, and technical assistance are delivered on time and in three languages. By maintaining accurate records, supporting accessibility, and facilitating interaction across diverse groups, the tutor will uphold the institutional commitment to quality and inclusiveness in training delivery.
Indeed, the complexity of this international, multilingual, and disability-inclusive course requires specialized oversight, particularly to ensure that participants remain engaged, deadlines are respected, and equitable access is guaranteed for all learners, including those with disabilities.
ASSIGNMENTS
Under the authority of the Head of the IIEP-UNESCO in Africa office, under the project officer’s supervision, with the guidance of the course co-coordinator, and in collaboration with the learning designer and the person in charge of supporting enrolment and participants with disabilities’ participation, the consultant will be in charge of the following tasks and responsibilities within the cohort 3 of the course “Foundations of Disability-Inclusive Education Sector Planning”:
Long Description
1) Technical assistance and support for cohort 3
1.1 Live sessions
- Timely upload of the announcements document on SharePoint for review, including detailed posting schedule, draft messages in three languages (EN, FR, PT) for all announcements including module launch and closing information with key information about activities to be completed and related submission deadlines, invitations and reminders to LIVE events, polls , thematic webinars, office hours and stakeholder roundtables, final course announcements, and any other communication based on suggestions from the course team;
- Make sure that the announcements document is updated weekly with all messages sent for stakeholders and participants;
- Ensure that terminology in Portuguese follows the PALOP Portuguese variant;
- Provide technical assistance for all live sessions, including answering doubts of participants in three languages (EN, FR, PT) and working with the learning designers to translate all questions and comments for the facilitator and co-host;
- Compile questions in the Webinar Report with information about participation during the sessions;
- If needed, record sessions and share promptly with the learning designer for posting on the course platform;
- Provide Portuguese, English and French language assistance to participants, if needed;
- Co-facilitate 2 Portuguese office hour sessions;
- Provide Portuguese, English and French language and technical assistance for the two stakeholder roundtables at the end of the course;\
- Support the preparation and the facilitation of a pre-session with team coordinators and focal points on 8 September to ensure coordinators are equipped, engaged and motivated to take on their roles and responsibilities for the beginning of the intro phase of cohort 3;
- Support the organization and implementation of three drop-in technology sessions on 9 September (one for each language) to ensure all participants have access to the course platform ready for the launch of the course;
- Lead the Portuguese session on 9 September.
Deliverable:
- Live event reports (for each LIVE event) (- participants, questions and contributions in the chat - Summary of the whole discussion in 2 or 3 paragraphs)
Long Description
1.2 Moodle communication in three languages (EN, FR, PT)
- Draft announcements in three languages (EN, FR, PT) with key reminders, upcoming deadlines, and live session reminders in 3 languages (EN, FR, PT) etc., and place them in the announcement log on the SharePoint for review and obtaining approval from the course co-coordinator(s) before sending weekly updates through the platform and other communications channels ;
- Administer the Q&A Forum; and the Technical Assistance forum;
- Create and publish announcements in the Annoucements Forum and group chat;
- Monitor the email created ad hoc for the training, including responding to participant questions, delegating tasks to other members of the course team, providing technical support to group coordinators and classify already answered emails in the appropriate folder;
- Support instructors and course team by relaying discussion summaries, participant concerns or questions and ensuring responses are addressed;
- Assist in moderating discussion forums and encourage interaction across groups.
Deliverables:
- Detailed announcement schedule to be prepared in three languages (ENG/FR/PT) during the intro phase (former course schedule to be adapted as needed)
- List of messages sent in three languages (ENG/FR/PT) aligned with past announcements - short messages to alert participants of the announcements on the platform and LIVE events
1.3 Participants Follow-up
- Manage all sections of the assessment grid based on the LMS and in line with the course blueprint and participant guide tracking and updating participant activity completion and grades of all compulsory and graded activities weekly;
- Follow up with participants with disability, implementing the previously developed approach to action planning to provide individual assistance to persons with disability to ensure their full access, engagement and completion of the training;
- Coordinate with the consultant in charge of supporting participants’ enrolment, and involve her to ensure adequate individual support to participants with disabilities;
- Highlight at-risk participants, sharing relevant and weekly updates with the course team on completion status with course coordinators, module facilitators, group coordinators and individual participants as required;
- Monitor, update and calculate final individual grades, triangulating information from the course platform with the course assessment grid and module instructors reflecting all graded and compulsory activities based on the course blueprint and participant guide;
- Verify, establish and share final list of participant grades with course team;
- Send regular reminders to participants who are falling behind, liaising both with course coordinator(s) and group coordinators;
- Ensure the follow-up is captured in the assessment grid.
- Support, organize and follow-up on the review and grading of participant work with instructors to ensure timely and correct completion of the task;
- Ensure timely support of all participants to ensure access to the course platform and provide assistance as needed;
- With the approval of the course coordinators, and in close coordination with the course coordination team, develop a comprehensive support plan accompanied by concrete mechanisms to ensure that participants with disabilities receive the necessary assistance from the very beginning of the course and enjoy equitable access to all course activities.
Long Description
Deliverables:
- Weekly status report of activity completion (regular updates on participation in course activities- to prepare and share on a Monday since participants tend to complete activities during the weekend) (ENG).
- Assessment grid established by end September 2026 (to follow individual participant progression throughout the course)- regular updates on a google sheet for access by all team members (ENG only)
- Assessment grid fully completed with the grades and weights according to the cohorts' guide for participants. (to regularly update)
- A comprehensive support plan for participants with disabilities, accompanied by concrete mechanisms, a timeline for implementation, and a provision for ongoing and follow-up and monitoring
2) Monitoring and evaluation
- Present weekly reports to the IIEP course team, including the assessment grid, compositions of participants, module completion status, poll results, live events participation;
- Draft post-course evaluation report on participant engagement, specific support and accommodations provided, effectiveness of communications strategy including external messaging tool and any other aspects covered in the IIEP-UNESCO course evaluation questionnaire;
- Administer a survey regarding the effectiveness of the use of the external messaging tool and include results in the post-course evaluation report.
Long Description
a) Create and Maintain Master List
- Develop the Cohort 3 Master List, a shared Google Excel file with relevant filters, listing participants and observers from all eight countries. Ensure the course team has access via Google Drive. Regularly update the Master list.
- Align the initial version of the list with country files on SharePoint, ensuring all OPDs are included as part of the country teams.
- Monitor participant and observer status weekly and flag any inconsistencies to the course coordinators and the consultant in charge of updating Moodle registration status.
b) Regular Updates and Monitoring
- Maintain and update weekly the Master List based on participant status changes. Systematically add the date when the list was updated.
- Ensure participants that are being moved to observer status are clearly labelled with the date of the move indicated on the master list.
- Use the list to track course completion in alignment with the assessment grid and list with final grades.
c) Participant Status Management
- After sustained follow-up with those participants identified as displaying limited platform activity by the first week of Module 2, coordinate their move to “observer” status in coordination with the person in charge of supporting the enrolment process.
- Ensure close collaboration with the person in charge of supporting the enrolment process to keep the platform and Assessment Grid aligned.
d) Reporting and Decision Support
- Provide status updates during team meetings to inform team decisions on participant progression, status updates and discrepancies between the Master list and the platform. NOTE: The Master List will be used to confirm names spelling for certificate issuance. Checking the names spelling with participants before the end of the course is under the responsibility of the consultant in charge of supporting participants’ enrolment.
Deliverables (to be provided by February, 19):
- Survey/Poll result summaries (of the polls shared at the end of each module) (ENG/FR/PT) following the example shared by the course coordinators
- Course evaluation report related to cohort 3
- Global course evaluation summary report, summarizing the results and insights of cohort 1,2 and 3, with a short comparative analysis between the three cohorts
Moreover, the consultant will be in charge of supporting the implementation of the activities within the Community of Practice “Disability-Inclusive Education Sector Planning” (CoP-DIESP) through the revision of documents in Portuguese (PALOP Portuguese) to be published in the CoP-DIESP platform: events announcements, briefs, events transcription as subtitles for the recordings. The consultant will be asked to check the documents and suggest relevant improvements related to vocabulary, syntax, grammar, and style (not content), to ensure that all Portuguese-language materials published on the CoP-DIESP platform are linguistically accurate, accessible, and professional.
8 live events are in the pipeline from September 2026 to March 207. For each event, the consultant will review the announcement (4 paragraphs -300 words average), the brief (2 pages – 1000 words average); for 6 of those 8 events, it will be requested to check the transcription or to check the translation of the transcription (transcription of 1h30 event).
Deliverables:
• Portuguese-language materials reviewed before publication on the CoP-DIESP platform
CONTRACT DURATION
The consultancy is scheduled to start on 01 September 2026 and to end on 30 March 2027. An average engagement of 3 days per week is expected.
It is expected that the consultancy will be carried out remotely.
Payment is conditional on the satisfactory completion of deliverables in a timely manner, according to the anticipated completion dates indicated above unless otherwise agreed with the project officer.
At the beginning of the contract, and then every two months, the consultant will share a work plan indicating clearly the deliverables expected during the following 2 months. Every work plan has to be to be validated by the program officer.
Before submitting the invoice, the consultant will share the report, with clear references to the activities implemented and the results achieved, with a link to each deliverable. Each report has to be validated by the project officer. The deliverables mentioned in the report must be those identified in the ToR. The payment will be based on the number and quality of deliverables provided.
REQUIRED QUALIFICATIONS
EDUCATION
Advanced degree in Education, Social Sciences, International Development, or related field. Specialization in inclusive education is an asset.
WORK EXPERIENCE
- Minimum 4 years of professional experience in online learning, or capacity development projects.
- Minimum 2 years’ experience in managing multilingual communication and participant support in international training programs, including with participants from low- and middle-income countries
- Proven experience designing, facilitating, or supporting online and blended learning programs.
- Experience working with international organizations (UN agencies, NGOs, or similar).
SKILLS AND COMPETENCIES
- Strong analytical and problem-solving skills.
- Ability to work under pressure and meet tight deadlines.
- Cultural sensitivity and ability to work with diverse teams across multiple countries.
- Attention to detail and commitment to quality deliverables.
Long Description
Technical & Organizational
- Strong project coordination and organizational skills.
- Proficiency with LMS platforms (e.g., Moodle) and collaboration tools (Google Drive, SharePoint).
- Ability to manage assessment grids, participant tracking, and grading systems.
- Skilled in preparing structured reports, schedules, and evaluation documents.
- Competence in monitoring and evaluation frameworks.
Communication & Language
- Very good written and oral communication skills in English, French, and Portuguese (mandatory).
- Ability to draft clear, concise, and engaging announcements/messages in three languages (EN, FR, PT).
- Experience moderating online forums and facilitating participant interaction.
- Strong interpersonal skills for liaising with diverse stakeholders (course team, facilitators, interpreters, participants).
Technical Support
- Experience providing technical assistance during live online sessions (webinars, office hours, roundtables).
- Familiarity with online conferencing tools (Zoom, Teams, etc.).
- Ability to troubleshoot participant issues quickly and effectively.
Personal Attributes
- Proactive, flexible, and collaborative.
- Strong commitment to inclusion and equity.
- Excellent time management and multitasking ability.
LANGUAGES
- Excellent knowledge of English, French, and Portuguese (both oral and written).
Long Description
Desirable experience and skills
- Prior involvement in disability-inclusive education projects or sector planning at national or international level.
- Experience supporting participants with disabilities, ensuring equitable access to online learning.
- Work experience with IIEP-UNESCO
- Familiarity with UNESCO frameworks, IIEP methodologies
- Experience conducting post-course evaluations, surveys, and reporting on participant engagement.
APPLICATION PROCESS
The deadline for submitting applications is 19/07/2026. Applications will be reviewed on an ongoing basis. The consultant may be selected before the date indicated above.
In addition to the mandatory information and documents to be provided on the recruitment platform, a technical proposal and a financial proposal (two different documents) must be submitted by candidates through the platform.
SELECTION AND RECRUITMENT PROCESS
Please note that all candidates must complete an on-line application and provide complete and accurate information, by the above deadline.
To apply, please visit the UNESCO Careers website. No modifications can be made to the application once submitted.
The process may include pre-recorded video interviews and/or written assessments, interviews with a Panel, as well as reference checks. In addition, candidates may be requested to provide additional information which may be pertinent to the position’s qualifications.
Please note that all candidates, whether selected or not, will be informed of the outcome of their application in due course.
Short-listed candidates may also be added to Talent Pools; subject to their consent (i.e. Data Privacy Statement).
ADDITIONAL INFORMATION
- UNESCO recalls that paramount consideration in the appointment of personnel shall be the necessity of securing the highest standards of efficiency, technical competence and integrity.
- UNESCO applies a zero-tolerance policy against all forms of harassment.
- lndividuals from minority groups and indigenous groups and persons with disabilities are equally encouraged to apply.
- All applications will be treated with the highest level of confidentiality.
- UNESCO does not charge a fee at any stage of the hiring process.
