Community Outreach Officer

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

Program Brief
The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions driven, passionate change-maker, come join us in positively impacting the lives of millions of people worldwide for a better future.
Since 2017, IRC has supported Rohingya Refugees and Bangladeshi nationalities communities in Cox's Bazar, Khulna, Barisal, and Chittagong with integrated services. The organization also addresses climate change impacts by building resilience and promoting economic recovery, education, and protection.

Purpose of the Role
The Person will be responsible for the implementation of educational and promotional activities as well as conducting all community awareness / mobilization activities related to Reproductive Health (RH) for women and girls This position will supervise a network of community volunteers and traditional birth attendants and work closely with the other members of the reproductive health team.

Highlights of Key Responsibilities

• Liaise with other volunteer groups; Community mobilizers (CoMs), protection case workers, to ensure referrals to the Health facilities are efficiently performed
• Identification and referral of all Persons of Concern (POCs) with acute cases that require medical attention to the health facilities, liaise with porters and stretcher services available for facilitate night time referrals
• Ensure eligible individuals for primary health care provision e.g. immunization, ANC, PNC and nutrition services and follow up their service utilization
• Follow up referrals and vaccinations of pregnant women
• Identify mothers with danger signs of pregnancy
• Share information on available health services and referral pathways (including nearest 24/7 health facility)
• Defaulter tracing (e.g., ANC/ PNC, EPI)
• Maintain records of key information on household health and demographic data (EPI, ANC etc.)
• Follow-up high risk pregnancy identified by the primary health care facility
• Keep records and follow up near term pregnant women, and be available to facilitate transfer (escort ship) for delivery in appropriate facilities
• Maintain proper communication with respective midwifes for tracking EDD and ensure facility-based delivery.
• Promote SRH related services to the community and even door to door
• Support distributions of hygiene and parental kits
• Condom distribution (as appropriate) and tracing of those contacts who are eligible for family planning and counselling regarding this
• Instruct new mothers on parenthood standard methodologies, promote early initiation of breastfeeding (Women CHWs)
• Conduct community level postnatal and neonatal home care visits, follow up on newborn health, identify danger signs and refer for proper care. (Women CHWs)
• Conduct health education sessions for waiting mothers at the facility.
• Establish and maintain collaborative relationship between IRC and other partners
• Any other duties as assigned by the supervisor

Monitoring Responsibilities:

• Keep record of all the health education/promotional sessions (disaggregated by gender/ age/ IDP/Host etc.).
• Compile weekly summary of community mobilization activities
• Responsible for compiling timely monthly community mobilization reports and data compilation.

Confidentiality:

• Ensure non-disclosure of any information whatsoever about practices and IRC activities to any other person or organization without permission, except in the normal performance of the service

Others

• Promote and actively participate in initiatives and efforts to build team engagement, inclusion and cohesion in IRC [team/office]
• Foster ongoing learning, honest dialogue and reflection to strengthen safeguarding and to promote IRC values and adherence to IRC policies.

Experience

• At least 2 years of working experience
• Previous work experience with any local or International NGO

Competencies: Knowledge, Skills & Abilities

• Knowledge about tools and process of Social Mobilization is required
• Significant proven experience in social mobilization, sensitization, and organization
• Ability to communicate effectively
• Ability to work alone and as a part of the team
• Effective interpersonal skills
• Familiarity with the local context: language, culture, etc.
• Sensitivity and diplomacy to provide education on a variety of sensitive RH topics
• Good communication skills
• Basic computer Literacy: Word and Excel
• Should be willing to work in an environment with limited resources with poor living conditions and difficult situations
• Able to work remains productive under difficult and high-pressure situations with the ability to prioritize effectively, and respects and adheres to deadlines

Language Preference

• People who are familiar with local culture and have proficiency in local dialects will get preference

Specific Educational Qualification

• Bachelor’s/ master’s in social science or equivalent combination of education. Working experience with health sector should get preference here.

Professional Degree/ Certification

• N/A

Standard of Professional Conduct
The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality. In accordance with these values the IRC operates and enforces policies on Safeguarding (including PSEAH, Adult Safeguarding and Child Safeguarding), Anti Workplace Harassment, Fiscal Integrity, and Anti Retaliation.

PROFESSIONAL STANDARDS

All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.

Cookies: https://careers.rescue.org/us/en/cookiesettings