Background
Hosted by the UN Development Programme (UNDP), the Multi-Partner Trust Fund Office (MPTF Office) is the only United Nations unit exclusively dedicated to the design and administration of multi-stakeholder pooled financing instruments. Since 2004, it has supported over 200 UN-implemented pooled funds, providing an integrated platform of inter-agency pooled fund services to help UN organizations and partners make fast and efficient progress towards collective outcomes, like the 2030 Agenda. The MPTF Office’s cumulative portfolio is close to $20 billion in total, with more than $1 billion transferred in 2024 to participating UN organizations, through more than 100 active pooled financing mechanisms.
The MPTF Office’s trustee and fund design and administration service is a standard-setter in the UN System - professionalized, highly transparent and firewalled from all UN implementing entities. The MPTF Office has put in place a number of tools and systems to support its transparent and accessible fund administration services such as its digital platform, the MPTF Office Gateway. As a shared UN service provider, the MPTF Office operates in a distinct and dedicated business unit. It provides an integrated service platform that, in addition to core trust fund design and administration functions, provides complimentary services to users like data analytics, research administration, and knowledge management.
Scope of Work:
The Communications and Digital Analyst contribute to the development and dissemination of key communication assets and digitally enhances the visibility and impact of the office’s communication initiatives. This role will focus on editorial and technical backs-stopping for the MPTFO Gateway website, maintaining key communication platforms and supporting various communications campaigns.
Duties and Responsibilities
Digital and AI support for expanded MPTFO Gateway site functionality:
- Support efforts to promote and disseminate the Fund Administration System Plus (FAS) modality;
- Coordinate efforts for the development of standardized project templates in the Fund Management Platform (FMP) and Fund reporting via FAS to systematize data capturing;
- Under guidance of Fund Secretariat Support Officer, provide technical support in identifying and articulating business requirements/specifications to enhance the digitalization of the MPTFO Gateway Integrated Platform (GWIP) including the website;
- Support the development of an AI agent trained on fund result data; and support the digital validation of results with funds;
- Support the expansion of the existing learning GWIP toolkit for internal users and external stakeholders, including regular enhancements, updates, and the development of new resources to reflect evolving platform features and functionality. The toolkit should be made available both through the MPTFO Operational Manual and the Learning Center on the MPTFO Gateway website.
Coordination support to key communication platforms:
- Support back-end functionality of comms-oriented MPTFO Gateway pages; and explore options for elaborating fund results (connected with the FAS results page), across the Gateway (including new microsite);
- Support the development of data visualization methods for disseminating fund results (see related outputs above);
- Coordinate fund narratives, bi-monthly blog posts and practitioners’ interviews pieces, highlighting best practices and insights from pooled funding; upload, maintain, update and organize related fund documents and content on MPTFO Gateway site.
- Develop and coordinate engaging social media content for X, LinkedIn on a quarterly basis to amplify pooled fund initiatives and scale digital outreach, aligning with SDG-of-the-month and UN Secretariat Grid planning.
- Support Communications & Partnership Specialist with editorial and administrative support on Annual Report (Q1-Q2) and the Financing of the UNDS report (Q2-Q3).
Support to stakeholder engagement and analytics and facilitate knowledge sharing:
- Serve as a digital communications focal point, managing the MPTFO inbox to streamline digital information flow and track partner inquiry trends;
- Under guidance of the Communications and Partnership Specialist, identify relevant partners from key pooled funds and liaise with them to cross-check and validate AI-organized results and collate inputs for the Pooled Funding Results Campaign and other visibility initiatives;
- Maintain and optimize digital relationship management databases (e.g., CRM), tracking web traffic, and campaign analytics to support data-driven decision-making.
- Conduct basic partnership analyses to support reporting and strategic outreach..
- Identify and synthesize best practices and lessons learned directly linked to programme country goals and activities
The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.
Institutional Arrangement:
- The Communications and Digital Analyst will have matrix reporting to the Communications and Partnerships Specialist and Fund Secretariat Support Manager, MPTFO.
Competencies
Core:
Achieve Results: LEVEL 1:
- Plans and monitors own work, pays attention to details, delivers quality work by deadline
Think Innovatively: LEVEL 1:
- Open to creative ideas/known risks, is pragmatic problem solver, makes improvements
Learn Continuously: LEVEL 1:
- Open minded and curious, shares knowledge, learns from mistakes, asks for feedback
Adapt with Agility: LEVEL 1:
- Adapts to change, constructively handles ambiguity/uncertainty, is flexible
Act with Determination: LEVEL 1:
- Shows drive and motivation, able to deliver calmly in face of adversity, confident
Engage and Partner: LEVEL 1:
- Demonstrates compassion/understanding towards others, forms positive relationships
Enable Diversity and Inclusion: LEVEL 1:
- Appreciate/respect differences, aware of unconscious bias, confront discrimination
Cross-Functional & Technical:
Business Management - Results-based Management:
- Ability to manage programmes and projects with a focus at improved performance and demonstrable results
Digital - Co-creation:
- Ability to design and facilitate a process that enables a diverse group of stakeholders to solve a common problem, develop a practice, or create knowledge together.
- Ability to embrace diversity, work with a diverse group of stakeholders understand their interests, perspectives and views and tap into to them as a source for creativity.
- Ability to facilitate processes and create conditions that are open for diverse inputs, stimulate collaboration and sharing.
Data - Data analysis:
- Ability to extract, analyze and visualize data to form meaningful insights and aid effective business decision making
Communications - Digital literacy:
- Understand the potential as well as the limitations of using data driven innovation. Ability to use a mix of data sources(quantitative, qualitative or real-time techniques) to develop understanding, identify patterns to inform decision making or identify opportunities for further exploration.
Communications - Digital strategy:
- Ability to plan the use of resource through digital channels to reach and engage target audiences effectively and to achieve particular objectives
Communications - Social media management:
- Ability to represent and promote the UNDP brand in virtual communities and networks
Required Skills and Experience
Education:
- Advanced university degree (master’s degree or equivalent) in Communication, Public Relations, International Relations, Political Sciences, or relevant Social Sciences. OR
- A first-level university degree (bachelor’s degree) in the areas mentioned above in combination with an additional two years of qualifying experience will be given due consideration in lieu of the advanced university degree.
Experience:
- Applicants with Master’s degree (or equivalent) in a relevant field of study are not required to have professional work experience.
- Applicants with a Bachelor’s degree (or equivalent) are required to have a minimum of two (2) years of relevant professional experience in the area of communications, public relations, advocacy or related area is required.
Desired skills:
- Demonstrated, hands-on experience in managing web Content Management Systems (CMS), with a strong preference and focus on Drupal
- Demonstrated experience managing professional social media platforms (such as LinkedIn and X) and coordinating digital outreach initiatives.
- Experience in the use of software packages MS Microsoft office packages (Word, Excel, SharePoint, Visio, Planner etc).
- Familiarity or experience with utilizing AI tools, prompt engineering, or managing datasets for digital validation
- Prior experience working within the UN system or an international development organization
- Experience, knowledge or understanding of pooled funding mechanisms
- Proven familiarity with the MPTFO Gateway platform or similar platforms
- Experience and knowledge of data visualization tools (e.g., PowerBI, Tableau) to present fund results dynamically
- Experience and knowledge of ERP systems, web-based internal management applications, and AI-enabled programmes is desirable to support the integration of digital tools, data flows, and management processes across platforms.
Required Language(s):
- Fluency in English is required;
- Knowledge of another UN language (French) is an asset.
Equal opportunity
As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.
UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.
Sexual harassment, exploitation, and abuse of authority
UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.
Right to select multiple candidates
UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.
Use of AI by candidates
Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection
Scam alert
UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.
