Clinical Services Supervisor

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

Job Overview:

The Clinical Services Supervisor provides culturally, and linguistically appropriate care designed to improve the holistic well-being of clients. This includes conducting mental health intake, assessments, and individual service plans, supporting evidence-based and evidence-informed interventions, and supervising the WARN Mental Health Counselor. Services are provided to survivors of human trafficking from different national and ethnic backgrounds, many of whom do not speak English. This position is also expected to engage in provider capacity building activities, as IRC works to educate and strengthen community capacity to identify, respond to, and serve survivors of human trafficking. This position will work as part of the MHPSS and WARN teams to coordinate activities with case managers and other staff. This position reports to the MHPSS Program Manager with clinical supervision provided by IRC’s MHPSS Technical Advisor.

Clinical Responsibilities:

• Conduct intake and assessment and develop individual service plans
• Provide interventions and activities in-office, remotely, and in community settings
• Manage suicide assessments, safety planning, mandatory reporting as needed
• Based on client needs, provide appropriate resources and referral to higher level of care and/or continuation of care when appropriate and aid in systems navigation
• Provide clinical supervision for the WARN Mental Health Counselor
• Support development and delivery of Psychoeducation modules and Psychological First Aid for WARN staff and community partners to strengthen response and services for survivors of human trafficking.

Project Management Responsibilities:

• Arrange for interpreters as needed to appropriately engage clients in services
• Ensure timely and accurate documentation, data entry, and reporting
• Monitor program activity and quality through oversight and support related to case and project documentation
• Evaluate effectiveness of program related to client progress and individual service plan objectives
• Communicate and coordinate regularly with the MHPSS Program Manager, WARN Mental Health Counselor, and WARN Case Management staff to ensure that services are being delivered effectively and in a timely manner
• Enhance and sustain partnerships with community mental health agencies to expand available resources to clients
• Provide network capacity-building activities to strengthen community response and services for victims of human trafficking
• Supervise Masters level Practicum Interns
• Other duties as assigned

Key Working Relationships:

Position Reports to: MHPSS Program Manager

Position Supervises: WARN Mental Health Counselor

Other Internal and/or external contacts:

Internal: WARN Team, Family Wellness Team, Resettlement Team, Employment Team, Immigration Team, Youth Program Team, New Roots Team, Health Empowerment Team, Volunteer Coordinator, Finance Team, Operations Team, Development Team.

External: API Chaya, REST, KIND, Northwest Justice Project, Northwest Immigrant Rights Project, Seattle Police Department, US Attorney’s Office, Homeland Security Investigations, Washington Advisory Committee on Trafficking, City of Seattle Human Services Division, Washington State Office for Crime Victim Advocacy, Washington State Task Force Against Trafficking in Persons, and additional partners.

Job Requirements:

Education:

• Master’s degree from an accredited school in social work, psychology, or counseling.

Certificates or Licenses:

• Holds a valid Licensed Independent Clinical Social Worker (LICSW) in the state of Washington
• Approved Supervisor by the WA Department of Health
• In accordance with state Law, must possess or be eligible to receive a fingerprint clearance card
• Must have a valid driver’s license, active insurance policy

Work Experience:

• At least three years’ experience with therapeutic intake, assessment, service planning, treatment reviews and case closures
• At least two years’ experience providing evidence-based, evidence-informed, or best-practice interventions
• Strong written and verbal communication skills
• Strong intercultural communication skills: demonstrated ability to work effectively with people from diverse cultural backgrounds
• Strong computer, keyboard, email, and general office skills
• Proficiency in English, Spanish and/or other relevant language(s) preferred

Working Environment:

• Standard, professional office environment (hybrid remote and in-office)
• Access to reliable transportation to travel regularly throughout the service delivery area
• Position may involve evening and weekend work and travel

Compensation: (Pay Range: $77,968.80 - $80,837.13) Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

PROFESSIONAL STANDARDS

All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.

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US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $163 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.