Child Sensitive Social Protection Community Facilitator
Last checked: 23 hours ago
Closing date: Tuesday, 17 March 2026
Country: Zambia
Duty station: Zambia
Contract type: Professional
Grade: Not specified
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Role overview
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JOB TITLE: Child Sensitive Social Protection Community Facilitator.
TEAM/PROGRAMME: Programme Operations
LOCATION: Rufunsa District.
POST TYPE: National
GRADE: NAT 5
Safeguarding:
Save the Children does not tolerate any form of exploitation, abuse, or harassment against any person. It is the responsibility of all employees and representatives to protect all people who come in contact with our organization. Save the Children commits to applying the same standards to all its employees and subject them to the same processes regardless of their position, influence, or reputation within or outside of the organization.
Diversity, Equity & Inclusion
Save the Children International’s Diversity Policy, aims to promote equal opportunity in employment and to ban any kind of discrimination based on sex, age, social class, disability, HIV status, religion, race and ethnicity.
ROLE PURPOSE:
The Child Sensitive Social Protection Community Facilitator mobilizes and supports communities to strengthen the child sensitivity of social protection programs at the local level. The role works with Government Social Welfare Officers, Case Management Volunteers, Community-Based Structures [Ward Development Committees (WDCs), Community Social Welfare Assistance Committees (CWACs)], School and Health Facility Staff, Local CSOs/NGOs, Faith and Traditional Leaders, and Women and Youth Groups. S/he will ensure that all interventions are rights-based, inclusive, gender responsive, and safeguarding-compliant, with strong linkages to transparency & accountability and essential social services
SCOPE OF ROLE:
Reports to: Child Sensitive Social Protection Coordinator
Dimensions: The role has strong linkages with the CWACs, WDCs, Schools, Health facilities, and Social Cash Transfer (SCT) beneficiary households in Rufunsa District.
Staff directly reporting to this post: None
KEY AREAS OF ACCOUNTABILITY:
- Community Sensitization: Responsible for sensitising local leaders, chiefs, political leaders, stakeholders, and other gatekeepers about the project. S/he will ensure the community is well oriented on the programme and work with other community members to enhance awareness of the programme.
- Community engagements: Facilitate inclusive community meetings and door-to-door outreach to identify SCT households with children at risk (e.g., extreme poverty, disability, child-headed, adolescent mothers). Support transparent community-based targeting, grievance redress, and appeals processes. Promote child participation and feedback mechanisms adapted for different ages and abilities.
- Community Systems Strengthening: Strengthen community committees and networks with basic tools (attendance, case notes, referral forms). Facilitate grievance and accountability mechanisms (hotlines, suggestion boxes, community scorecards) and ensure inclusive access (children, persons with disabilities, minority groups). Help local structures integrate child/ shock-responsive
- measures for floods, droughts, or epidemics. S/he will support the Community-Based Service Providers in the implementation of the programme by providing Technical and Logistical support to community- based structures like the CWACs and WDCs.
- Cash plus follow-ups & Safeguarding: Conduct routine home visits to monitor household well-being, school attendance, nutrition, disability inclusion, and child protection red flags. Apply Do No Harm and safeguarding standards; promptly report and escalate protection concerns via approved case management protocols. Support parenting sessions - positive parenting, child resilience, financial literacy, and social behavior change sessions tailored to caregivers and adolescents. She/he will work closely with animators on the ground to ensure parenting sessions are being conducted in an inclusive and quality manner.
- Prepare cash forecast: Working closely with the CSSP Coordinator, develop a cash forecast for activities being implemented in Rufunsa district as per the Detailed Implementation Plan (DIP).
- Data, Reporting & Learning: Use approved digital-based tools to collect disaggregated data (age/sex/disability) and track service uptake, payments, and outcomes. Submit timely weekly/monthly reports, incident reports, PRIME update, and success stories; participate in After Action Reviews and learning events. Protect personal data and confidentiality in line with organizational policies and law
SKILLS AND BEHAVIOURS (our Values in Practice)
Accountability:
- Holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values
- Holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved
Ambition:
- Sets ambitious and challenging goals for themselves , takes responsibility for their own personal development and encourages others to do the same.
- Widely shares their personal vision for Save the Children, engages and motivates others
- Future orientated, thinks strategically
Collaboration:
- Builds and maintains effective relationships, with their team, colleagues, members and external partners and supporters
- Values diversity, sees it as a source of competitive strength
- Approachable, good listener, easy to talk to
Creativity:
- Develops and encourages new and innovative solutions
- Willing to take disciplined risks
Integrity:
- Honest, encourages openness and transparency
Essential Qualifications & Experience
- Diploma or Bachelor’s in Social Work, Community Development, Development Studies, Sociology, Public Health, Education, or related field (or equivalent experience).
- 3+ years facilitating community programs in social protection, child protection, health, education, or livelihoods.
- Demonstrated experience with resilience building, case identification, referral pathways, and home visits.
- Fluency in written and spoken English and local language.
- Comfortable with mobile data collection (e.g., ODK/KoBo) and basic MS Office/WhatsApp for coordination.
- Strong networking and advocacy skills.
- Experience in working with local key stakeholders.
- Understanding of and experience in the project management cycle is a plus. Desirable
- Experience working alongside government social welfare systems and an understanding of cash transfer cycles.
- Training in Child Safeguarding, PSEA (Protection from Sexual Exploitation and Abuse), GBV risk mitigation, or MHPSS first-line support.
- Knowledge of disability inclusion (e.g., Washington Group Questions) and gender transformative approaches.
- Valid motorbike license class A licence (or willingness to travel extensively by local transport
Core Competencies
- Child Rights: Child-cantered and rights-based mindset; high integrity and confidentiality.
- Communicating with impact: Strong community facilitation, participatory communication, and conflict-sensitive approaches.
- Problem Solving and Decision Making: Problem-solving and case prioritization under time pressure.
- Advances equality and inclusion: Cultural humility; ability to work respectfully with traditional and faith leaders.
Data quality discipline and timely reporting.
APPLICATION INSTRUCTIONS:
QUALIFIED APPLICANTS SHOULD ONLY ATTACH A COVER LETTER AND AN UPDATED CV.
The closing date for receipt of applications is Tuesday 17th March 2026. Only shortlisted candidates will be contacted.
Save the Children reserves the right to re advertise if suitable applicants are not found.
Save the Children is an equal opportunity and affirmative action employer that does not engage in any practices which discriminate against any person employed or seeking employment based on race, colour, religion, gender, national or ethnic origin, age, marital status and we will never ask that you pay for anything as part of the selection process or thereafter
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