Casual worker -General support

Region: Middle East

Contract type: National

Published: Oct 6, 2026

Closing date: Oct 13, 2026

Who are we?

The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfillment of the wish to return home.

The Danish Refugee Council was founded in Denmark in 1956, and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced.

All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency.

DRC Syria

DRC has been actively operating in Syria since 2008 mainly supporting refugees. In June 2012, DRC was authorized by the Syrian Ministry of Foreign Affairs (MoFA) to expand its humanitarian efforts and provide assistance to IDPs and the vulnerable resident population countrywide. Since then, DRC activities have been focused on NFI distributions, Shelter, WASH, Protection, Education, Livelihoods and Mine Risk Education in six Governorates (Damascus, Rural Damascus, Dara'a, Aleppo, Hama, and Homs). While Protection/community service activities are provided to beneficiaries throughout our six Community Centers.

Under the direct supervision of the Safety, Access & Liaison Manager, the Safety Officer provides operational and technical support to contribute to the safety and security of DRC staff, assets and programme activities in the Northern Area. The role supports the implementation of DRC's Safety Risk Management System, safety procedures and mitigation measures, it also plays an important role in maintaining local stakeholder relationships and supporting liaison and access-related activities. The Safety Officer works closely with the Area Manager and programme teams to ensure that safety and access considerations are integrated into operational planning and programme implementation

Overall purpose of the role: To ensure that all office and guesthouse facilities are safe, functional, and well‑maintained in accordance with DRC standards. The role provides essential handyman support and basic administrative assistance to enable smooth daily operation

Responsibilities:

Main Responsibilities

1. Repairs and Maintenance

• Carry out all repairs safely and thoroughly, ensuring compliance with safety standards.
• Conduct general maintenance tasks including basic electrical, plumbing, carpentry, flooring, heating, and related works.
• Operate and maintain generators of the Guesthouses, including monitoring fuel, oil, and filters.
• Replace light bulbs and perform minor repair tasks as needed.
• Maintain garden and outdoor areas surrounding the office & Guesthouses.
• Provide maintenance services and support for DRC guesthouses.
• Assess and report any repair needs, replacements, or technical issues to the line manager.

2. Administrative & Operational Support

• Ensure all office premises are safe, clean, and functioning properly.
• Raise Purchase Requisitions (PRs) related to maintenance, utilities, repairs, and facility‑related items.
• Support with preparing payment requests for maintenance services, utilities, and facility‑related expenses.
• Monitor and maintain kitchen supplies, ensuring regular restocking and proper organization.
• Maintain and update office stationery supplies, ensuring availability for staff.
• Liaise with Supply Chain on administrative processes (e.g., drinking water, minor office purchases).
• Follow up on timely payment of utility bills and administration‑related invoices

3. Guesthouse Maintenance Support

• Ensure guesthouse premises remain functional, safe, and well maintained.
• Support upkeep and cleanliness through coordination with housekeepers.
• Conduct spot checks in guesthouses and report issues requiring action.
• Follow up on repairs, replacements, and maintenance needs.
• Ensure guesthouse stocks (cleaning materials, basic supplies, etc.) are maintained and monitored.

4. Coordination and Reporting

• Maintain clear communication with HR & Admin team regarding facility needs.
• Support administrative colleagues with information needed for PRs, payments, or service provider follow-up.
• Report any health and safety concerns immediately to the line manager.
• Perform any other related duties assigned by the line manager.

Experience and technical competencies: (include years of experience)

• 1 year of previous experience in a similar position.
• Good communication skills (reading, writing, speaking).
• Spoken and written Arabic is essential

Desirable

• English is desirable
• Punctual and reliable
• Knowledge of local area

Education:

High school diploma or equivalent; additional qualifications in maintenance or related fields are a plus.

Languages: (indicate fluency level)

• Arabic
• English

In this position, you are expected to demonstrate DRC’ five core competencies:

• Striving for excellence: You focus on reaching results while ensuring an efficient process.
• Collaborating: You involve relevant parties and encourage feedback.
• Taking the lead: You take ownership and initiative while aiming for innovation.
• Communicating: You listen and speak effectively and honestly.
• Demonstrating integrity: You act in line with our vision and values.

We offer

Contract length: 6 months

Level: casual worker

Location: Aleppo

Expected Start date: As soon as possible.

Application process

Interested? Then apply for this position by clicking on the below link:

• Application Link : Talentech - Casual worker -General support - Application Form

All applicants must send a cover letter and an updated CV (no longer than four pages). Both must be in the same language as this vacancy note. CV only applications will not be considered.

Applications close 13-10-2026

Applications will be reviewed on a rolling basis. DRC reserves the right to conduct tests and interviews before the closing date and can close the advertisement earlier in case of finding a suitable candidate.