Caregiver

Introduction

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.
IOM is committed to ensuring a workplace where all employees can thrive professionally, while working towards harnessing the full potential of migration. Read more about IOM's workplace culture at IOM workplace culture | International Organization for Migration

Internal and external candidates will be considered for this vacancy. For the purposes of this vacancy, internal candidates are defined as staff members holding a regular, fixed-term or short-term graded or ungraded contract, including Junior Professional Officers (JPOs), staff on Special Leave Without Pay (SLWOP), UN Volunteers with at least twelve (12) months of continuous service in IOM, and staff members on secondment/loan released by the Organization, unless otherwise specified in their contract. Staff members holding a regular, fixed-term or short-term graded contract will not retain their contract type if appointed to an ungraded position.

Organizational Context and Scope

IOM operates Five Accommodation Centers for Unaccompanied Minors (Shelters) providing accommodation and access to services for Unaccompanied Migrant Children (UMC). Besides accommodation, the following services are provided to the beneficiaries: addressing basic needs, catering, hygiene, legal counselling, and information about life opportunities in Greece, interpretation, psychosocial support, medical support, Greek learning programs, learning support, organization of intercultural activities, work and career guidance.

Within the framework of the action "Subsidy N.P. INTERNATIONAL ORGANIZATION FOR MIGRATION (IOM) MISSION GREECE for the implementation of the project "Operation of K.F.A.A. Patra" with MIS Code 6016489 the Program "Greece Programme - Asylum, Migration and Integration Fund 2021-2027" and under the overall supervision of the Project Coordinator or their designate and the direct supervision of the Shelter Coordinator, the successful candidate will perform routine duties related to the assistance, care and provision of services to the UMCs residing in the assigned shelter.

Responsibilities

1. Assist in the daily operations of the center, according to the instructions and suggestions of the shelter coordinator and the scientific responsible.
2. Ensure the implementation of the individual daily program of the beneficiaries in collaboration with the social worker; escort children to social and/or medical services when necessary.
3. Provide guidance and support to beneficiaries in maintaining rules of personal hygiene, cleanliness and home economy.
4. Update the coordinator about the adequacy of all necessary materials (personal hygiene items, clothing, footwear, clothing, stationery) and take care of their timely replenishment, receipt, storage, and maintenance.
5. Oversee and prevent any damage to equipment, facilities and building of the accommodation center, while educating minors in their respect and functional use.
6. Maintain and update the entry-exit book of minors and visitors of the center.
7. Handle crisis and emergency situations effectively ensuring timely notification of the scientific staff of the shift or the staff who are on call.
8. Communicate and coordinate with local authorities in case external or internal situations that may threaten the safety of minors and staff.
9. Ensure security of accommodated children on 24-hour shifts, including during night, weekends and public holidays.
10. Perform such other duties as may be assigned.

Qualifications

Required Qualifications and Experience

Education

• High school degree in Greece or proven attendance at a foreign school.

Accredited Universities are those listed in the UNESCO World Higher Education Database.

Experience

• Experience or training in a subject relevant to child protection, protection of unaccompanied minors, vulnerability management, reception of applicants for international protection or integration of recognized beneficiaries of international protection
• Familiar with direct assistance to migrants and/or refugees and particularly with children;
• Previous experience in a similar role preferred;
• Experience with diverse populations and cultural sensitivity;
• Experience working in a multi-cultural environment;
• Willingness to work on day/night shifts, during holidays and weekends;
• Positive records of previous experience in a similar field;
• Valid driver’s license with at least five years of driving experience will be an asset.

Skills

• Ability to maintain a safe and healthy environment for children;
• Ability to understand and follow specific instructions and procedures;
• Strong organizational and facilitation skills, as well communication and interpersonal skills with minors;
• Understanding of child needs and ability to provide a supportive and caring environment for children;
• Strong understanding of stages of childhood development;
• Ability to immediately respond to emergency /crisis situation according to the provided guidelines;
• Proficient use of commonly used IT equipment and the appropriate software solutions;
• Computer literacy in standard software applications (MS Office, etc.).

Languages

All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish).

For this position, fluency in Greek is required (written and oral)

Working Knowledge of English or French or any other language would be considered as an asset

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Required Competencies

IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.

Values - all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Notes

Please refer to this link for guidance on IOM Job Category.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.

IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here). The online tool also allows candidates to track the status of their application.

No late applications will be accepted. Only shortlisted candidates will be contacted.

For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies