DEADLINE FOR APPLICATIONS
20 July 2026-23:59-GMT+04:30 Afghanistan Time (Kabul)
WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.
ABOUT WFP
The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.
At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.
To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.
WHY JOIN WFP?
- WFP is a 2020 Nobel Peace Prize Laureate.
- WFP offers a highly inclusive, diverse, and multicultural working environment.
- WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.
- A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.
- We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).
Responsibilities:
The Business Support Assistant (Air-Movement) works under the direct and technical supervision and guidance of the Aviation Associate and/or Aviation Officer. The incumbent will be responsible to provide adequate assistance to the entire operation at the field level in terms of aircraft operation, passenger, cargo/baggage/pouch handling, safety oversight, administrative, E-FMA and reporting issue related. He/she shall also be replacing the Aviation Associate and running the operations during his/her absence.
Flight Operations:
- Extract passenger manifest from E-FMA and prepare all sorts of flight related packages.
- Make sure UNHAS Check-in Counter is open 90 minutes prior to the flight departure.
- Make sure all passengers are in possession of valid flight related documentation such as
- valid photo agency ID card, flight ticket etc while reporting at the check-in counter.
- Make sure the Check-in Counter is closed 30 minutes prior to the aircraft departure. This
- shall allow and ensure UNHAS staff focus on the proper aircraft handling before arrival
- and after landing.
- Maintain constant responsiveness and vigilance of aviation sites and ensure good
- understanding of the nature of your respective region/airfield published through NOTAMs
- and checking aviation weather sites as well as other related sites used routinely.
Booking, Handling Documents and Load Control
- Receive booking Request from agency focal points and book cargo and make relevant
- entries in the Takeflite/eFMA;
- Prepare, sign, distribute and clear as appropriate, documents such as loading
- instructions, load sheets, balance charts, manifests, etc., in accordance with local and
- international regulations or as reasonably required by the aircraft; and
- Compile and dispatch statistics, returns and reports in accordance with procedures, rules
- and regulations and perform manifest correction and updates through Takeflite/eFMA.
Passenger & Baggage Handling:
- Passengers boarding usually starts 30 minutes prior to departure, coordinate boarding
- with the respective crew.
- Load/off-load and transport the checked baggage from the baggage check-in position to
- the aircraft and vice-versa.
- Ensure the correct usage of boarding passes, baggage, cargo labelling and tagging.
- Deal with loss, found and damaged property and report such irregularities.
- Notify the Aviation Associate or AO/CATO of complaints/claims made by passengers.
- Assist passengers requiring special attention, e.g. physically challenged passengers, MEDEVAC/CASEVAC cases. Etc.
- Head check/count of passengers upon embarkation (count to be compared with passenger manifest and general declaration);
Cargo Loading:
- Coordinate and communicate cargo loading with the respective crew members while cargo/baggage loading is taking place. Make sure the loading/off-loading is taking place in the presence of the respective crew members (PIC or 1st Officer) if Aviation Associate is on leave.
Reporting:
- Submit the corrected/actual passengers manifest to AO after the flight dispatch.
- Maintain constant and close communications with Air Operations Coordination Centre (AOCC) and the Amigo Base (UNHAS Radio Base) on the flight days.
- Provide weather report/observation, security situation update, airfield condition and Jet A1 fuel availability before the departure of the flight from Kabul if Aviation Associate is on leave.
Customer Service:
- Send/share passengers flight tickets with the respective agencies' focal points.
- Provide and communicate in a timely manner the booking confirmation, flight schedule changes, cargo/pouch notifications etc to all concerned agencies.
- Make sure all concerned agencies focal points are aware of any changes with respect to the procedures.
Fuelling:
- Monitor the aircraft refuelling to ensure the right quantities and quality are invoiced all safety procedures as well are in place.
- Ensure the fuel truck maintains enough distance from the aircraft while refuelling.
- Ensure the fuel testing is performed by the respective crew or in the presence of the respective crew prior refuelling (water detecting capsules shall be used for water contamination testing);
- Ensure the refuelling process is performed in the presence of the respective crew.
- Ensure good follow up and coordination with the Jet A1/TS1 fuel supplier(s) on the part of fuel availability.
Admin/Finance:
- Ensure comprehensive filing and reporting of flight operations data.
- Keep updated the UNHAS library, directive, safety advisories and quality assurance recommendations, in order to support the staff skills and knowledge and guidance for daily reference, these documents include but are not limited to, SOPs, ICAO Annexes 1- 18 and Documents, ATM, ASM, including all general aviation information, daily NOTAMs and weather information.
- Ensure handover notes in written shared with replacement colleague, detailing all aspects of the operation.
Safety:
- As safety comes first in aviation, make sure adequate amount of attention is deposited to safety in the ramp at all times.
- Make sure adequate number of unexpired fire extinguishers are located at the designated spots as per safety rules to guarantee 100% safe and secure operations at the ramp all times.
- Removal and collecting FODs is not an individual responsibility but needs the efforts of every single aviator. Make sure the ramp, especially the spot where UNHAS Air-fleet is parked are FOD-free area. In case of cleaning, initiate efforts and clear the area out of FODs with the assistance of UNHAS Helpers.
- Make sure adequate number of staff (ground handlers) are present as per their nature of responsibility and avoid the presence of excessive personnel at ramps.
- Inspect cargo/baggage/pouch properly and ensure no hazardous material, contraband or illegal substances are transported.
- Ensure safety measures and procedures are followed in the vicinity of aircraft.
- Conduct security checks of passengers and their luggage, cargo and pouch at the airport.
- Controlling passengers on the ramp to avoid safety problems.
- Carry out any additional duties as directed by AO/CATO.
STANDARD MINIMUM QUALIFICATIONS:
Education: Completion of secondary school education.
Experience: Minimum 4 years of experience in aviation industry or in passenger and cargo
transportation fields.
Language: Fluency (level C) in English and fluency in both oral and written communication in local languages (Pashto/Dari)
Skills and Competencies:
• Ability to perform precise and detailed work and handle a large volume of tasks quickly
and accurately with a minimum of supervision.
• Computer utilization literacy.
• Ability to work in a team, under tight deadlines or in emergency situations.
• Prompt information sharing as well as technical action plan and compliance to the
existing procedures are vital.
Desirable Knowledge and Skills: Advanced knowledge of UN and WFP Corporate policies,
as well as UNHAS, ICAO regulations, policies, rules and procedures in the area of work.
specific applications (EFMA, Indigo Sat track etc.) utilization literacy.
This vacancy announcement is for Afghan nationals only and WFP encourages especially Afghan females and Afghans with disabilities to apply.
WFP LEADERSHIP FRAMEWORK
WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.
Click here to access WFP Leadership Framework
REASONABLE ACCOMMODATION
WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact: global.inclusion@wfp.org
NO FEE DISCLAIMER
The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.
REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION
- All applications must be submitted exclusively through our online recruiting system. We do not consider CVs or applications sent by email, LinkedIn, or any other channel.
- We strongly recommend that your Workday profile is accurate and complete, and that all sections are filled in, including your employment history, academic qualifications, language skills, and UN grade (if applicable). Once your profile is completed, please apply, and submit your application.
- If you experience technical issues while submitting your application, you may contact us at global.hrerecruitment@wfp.org. Please note that this email is only for technical issues with an application - unsolicited applications or documents sent to this inbox will not receive a reply.
- At the application stage, the only required documents are your CV and Cover Letter. Additional documents (passport, certificates, recommendation letters, etc.) may be requested later in the process.
- Only shortlisted candidates will be contacted and invited to proceed to the next stage of the recruitment process.
All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.
No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.
