Business Development and Employment Analyst

Office/Unit/Project Description

UNDP is committed to achieving workforce diversity in terms of gender, nationality, and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.

UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

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The project aims to strengthen social cohesion in Türkiye by supporting the effective implementation of the national harmonization strategy. It enhances opportunities for meaningful participation in social, economic, and civic life, with a particular focus on women. Through a combination of institutional support, community-based initiatives, and targeted services, the project contributes to a more harmonious society and improves well-being for Syrians under Temporary Protection (SuTP), International Protection Status Holders and Applicants (IPSHA), and Turkish Citizens.

To expand access to decent employment, the project reinforces institutional coordination, regulatory frameworks, and labour governance systems while facilitating work permits and labour mobility across regions. It provides market-oriented vocational training, counselling, and job-matching services—especially in the green and digital sectors—and introduces tailored measures to increase women’s employability, including addressing care-related barriers. In parallel, the project supports voluntary relocation by delivering comprehensive resettlement and integration packages that help SuTP and IPSHA settle in new locations and participate effectively in local labour markets and community life.

The project also enhances language proficiency by scaling up accessible language and literacy programmes, with dedicated support for women and girls through enabling measures such as child-care provision. Additionally, it strengthens social cohesion by addressing cultural and social barriers, discrimination, and misinformation that hinder the participation of SuTP, IPSHA in Turkish society. These combined efforts foster mutual understanding, reduce tensions, and create an enabling environment for sustainable integration and cohesive development. .

Scope of Work

The Business Development / Employment Analyst will be responsible for the technical leadership and day-to-day implementation support of the project’s employability and employment programming—primarily under Output 1.2 (Market-relevant vocational training, job counselling, and job matching services), ensuring that all labour mobility and placement arrangements are demand-driven and anchored in confirmed employment opportunities in destination areas.

1. Coordinate effective project planning and implementation.

• Develop project planning process and ensure the work plan and a fully costed budget are prepared based on sound capacity assessments and in accordance with UNDP POPP/PPM Guidelines.
• Coordinate / manage the day-to-day activities of the assigned portfolio and the overall implementation process, including planning and monitoring in order to optimize the use of resources and to ensure the successful achievement of project objectives and results specified in project document. Provide subject matter technical advice and support and ensure outputs are delivered on time, within the set budget and specified constraints, and to high-quality standards.
• Facilitate establishment of interactive and inclusive platforms for project implementation and collaborate with other programme units and project teams to ensure integration of critical development issues in the project activities and expected project outputs.
• Ensure implementation activities are in alignment with UNDP policy and programme management procedures and all project interventions integrate a gender equality perspective/gender equality mainstreaming to the extent local context allows.
• Ensure operational management of assigned programme including through timely procurement of goods, services and/or infrastructure (as relevant), effective management of human, technical and financial resources, etc.
• Lead/coordinate/implement labour market intelligence for the employment component, including employer/sector mapping (with a focus on green and digital sectors), identification of skill needs, and translation of evidence into implementable Vocational Training (VT)/On-the-JobTraining (OJT)/Registered Employment Programme (REP) pathways.
• Provide technical inputs to implementation tools and SOPs (eligibility/referral criteria, employer onboarding, placement verification, retention monitoring, issue escalation routes).
• Provide technical inputs for procurement planning related to employment/VET delivery (e.g., specifications for PEC equipment and training tools; TOR/technical criteria for service providers; participation in technical evaluation as requested), while ensuring clear segregation of duties and compliance with UNDP rules.
• Ensure childcare support linkages are operationalized for training/employment participants—particularly women—by coordinating referral arrangements, basic operational guidance, and monitoring of uptake/barriers with relevant colleagues/partners.

2. Establish partnerships and open channels of communication.

• Develop and maintain strong relationships and strategic linkages with implementing and development partners, government officials, businesses, NGOs, other national stakeholders, and beneficiaries to support key objectives and ensure inclusive implementation and participation of key stakeholders in assigned portfolio.
• Develop and maintain stakeholder mapping and analysis to identify stakeholder needs and how best to leverage their participation and/or strengthen their engagement. Prepare substantive briefs on possible areas of cooperation and opportunities for joint initiatives. Make recommendations to the management team on activities with potential for scale-up, replicability and synergies.
• Provide technical support to the implementing partners and act as a liaison between UNDP and the partners.
• Support resource mobilization efforts and project development.
• Build and maintain structured partnerships with PMM, MoNE/PECs, TOBB, TESK, chambers, unions, Organized Industrial Zones (OIZs) and employers to ensure VT/OJT/REP design is demand-driven and anchored in verified employment opportunities.
• Coordinate employer engagement mechanisms (e.g., employer roundtables, matching events, job fairs, sector meetings), ensuring follow-up actions generate confirmed vacancies/placements and improve retention outcomes.
• Maintain an employer pipeline and partnership tracker (employer leads → validated vacancies → matched candidates → placements → retention checkpoints) and ensure timely stakeholder follow-up and issue resolution.
• Provide technical support to implementing partners for job counselling, job matching and mentoring/career services delivery, ensuring consistent standards, equitable access, and alignment with UNDP inclusion and protection principles.

3. Monitor and report on progress in implementing project activities and achieving the targets set.

• Review the results framework and update the indicators, baselines, and targets of the assigned portfolio. Develop clear strategies and an effective system for data collection, means of verification, and information sharing and reporting.
• Monitor implementation and progress in achieving goals and targets in accordance with the established quality criteria and UNDP rules, regulations, and standards. Identify, analyze, and take adequate measures to manage emerging issues, problems, and risks. Conduct field visits to project location sites.
• Liaise with the Finance team to ensure administrative requirements, budgets and use of financial resources are managed and executed in a timely and appropriate manner and within UNDP and donor rules and regulations.
• Prepare corporate, donor and government reports in line with the reporting schedule and UNDP and donor requirements.
• Support the operational and financial closure of the project.
• Develop and maintain an evidence-based monitoring system for Output 1.2 results
• Track progress against key targets (e.g., VT 3,000; OJT 3,000; formal employment placements 4,000; employer engagement events; mentoring/soft skills participation), disaggregated by gender and population group (SuTP/IPSHA and Turkish citizens) as per the project’s results framework.
• Coordinate/implement post-placement monitoring and retention support mechanisms, including structured follow-ups with employers and placed participants, early identification of challenges (mismatch, workplace conditions, language barriers, childcare constraints), and referral/escalation for timely resolution.
• Conduct regular field visits to PECs, employers, chambers/unions and local coordination structures to verify implementation quality, adherence to agreed processes, and completeness of technical documentation for audit readiness.
• Support risk management for the employment component, including operational risks linked to employer onboarding, placement verification, retention, and safeguarding/inclusion; propose mitigation actions and document decisions.
• Ensure responsible handling of beneficiary/employer data (confidentiality, access controls, ethical use), in line with UNDP requirements and any country-office data protection procedures.

4. Facilitate knowledge and capacity building, knowledge sharing and advocacy relevant to the assigned thematic area(s).

• Organize training, workshops, and capacity building activities in a consultative manner, involving technical experts and stakeholders that may include the government, private sector, NGOs, donors, and/or academia.
• Identify, synthesize and document best practices and lessons learned that are generated from the project and implementing partners.
• Participate in and ensure sound contributions to knowledge networks and communities of practice on project related issues. Support establishment of knowledge platforms for the project, facilitate innovative mechanisms for dissemination of knowledge from the project, and develop knowledge resources and products to share with project partners and to support UNDP’s engagement in this area.
• Promote advocacy on development trends and opportunities to collaborate in coordination with the project partners, stakeholders, and UNDP communications staff.
• Lead/coordinate capacity building for partners and service providers on employment programme operations (VT/OJT/REP SOPs, job matching standards, placement verification, retention monitoring), including practical toolkits/templates and on-the-job coaching where needed.
• Document and disseminate good practices/lessons learned on demand-driven training design, employer incentive schemes, inclusive hiring, women’s participation enablers (including childcare linkages), and retention support models.
• Contribute to knowledge products (briefs, case studies, implementation notes, etc.) and support UNDP communications/visibility efforts with evidence-based success stories and results narratives that respect data protection and dignity of beneficiaries.
• Provide technical inputs to policy dialogue/advocacy moments relevant to employment and employability for SuTP/IPSHA and host community members, in coordination with PMM and other relevant institutions.

The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.

Institutional Arrangement

The Business Development and EmploymentAnalyst works under the general supervision of the Project Manager, and collaborates closely with the Project Team, Crisis Preparedness, Response and Resilience Programme Team and implementing partners.

Competencies

Core Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline Think Innovatively: LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements Learn Continuously: LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback Adapt with Agility: LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible Act with Determination: LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident Engage and Partner: LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships Enable Diversity and Inclusion: LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination

Cross-Functional & Technical competencies

Thematic Area Name Definition Business Direction & Strategy System Thinking

• Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system

Business Development Knowledge Facilitation

• Ability to animate individuals and groups, internally and externally, and to design and facilitate activities, to share and exchange knowledge, information and ideas. Knowledge of tools and approaches to stimulate active participation, contribution, and exchange.

Business Management Project Management

• Ability to plan, organize, prioritize and control resources, procedures and protocols to achieve specific goals

Business Management Communication

• Communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience
• Ability to manage communications internally and externally, through media, social media and other appropriate channels

Business Management Monitoring and Evaluation

• Ability to systematically monitor results of strategies, programmes, and activities with a view to make sure that they are being implemented effectively; Ability to provide managers and key stakeholders with regular feedback and reporting on the consistency or discrepancy between planned activities and programme management and results.
• Ability to make independent judgment of the management and results of strategies, programmes and activities based on set criteria and benchmark, keeping in mind the needs and concerns of client, current and upcoming.
• Knowledge and understanding of monitoring and evaluation frameworks, concepts, methodologies, systems, processes, and tools. Ability to make an independent judgement based on set criteria and benchmarks. Ability to anticipate client's upcoming needs and concerns.

2030 Agenda: Prosperity Inclusive Growth Jobs and Livelihoods Partnership Management Private Sector Engagement Ability to identify, conduct outreach, and manage relationships with the private sector

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Minimum Education requirements

• Advanced university degree (master's degree or equivalent) in Business Administration, Public Administration, Economics, Political Sciences, Social Sciences, or related field is required, or
• A first-level university degree (bachelor’s degree) in the areas mentioned above in combination with an additional two years of qualifying experience will be given due consideration in lieu of the advanced university degree.

Minimum years of relevant work experience

• Minimum 2 years (with master’s degree) or 4 years (with bachelor’s degree) of relevant experience at the national or international level in labour market analysis, employability/TVET programming, job counselling and matching, employment engagement, and/or design and implementation of employment support and incentive schemes.

Required skills

• Experience in networking and partnership development with the private sector and employer organizations (e.g. OIZ, chambers, sector associations).
• Experience with Türkiye’s employment/TVET ecosystem Knowledge and experience in relevant thematic area.
• Experience in refugee and host community programming contexts (e.g., SuTP/IPSHA and Turkish citizens).
• Knowledge and experience in Türkiye’s employment and skills development context (TVET), employer engagement mechanisms, and pathways to formal employment for vulnerable groups.
• Experience in the use of computers, office software packages (MS Word, Excel, etc.) and web-based management systems, and advanced knowledge of spreadsheet and database packages.

Desired skills in addition to the competencies covered in the Competencies section

• Experience with UN agencies and/or international organizations.
• Experience with EU-funded projects, including familiarity with donor visibility and reporting expectations, results frameworks, evidence requirements (means of verification), and implementation arrangements with government and/or private sector partners.
• Experience supporting gender-responsive employability programming is an asset, including measures that address barriers to women’s participation.

Required Language(s)

• Fluency in English and Turkish is required.