Business Analyst

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

Background/IRC Summary:

The International Rescue Committee responds to the world’s worst humanitarian crises and helps people whose lives and livelihoods are shattered by conflict and disaster to survive, recover, and gain control of their future. In more than 40 countries and in 26 U.S. cities, our dedicated teams provide clean water, shelter, health care, education and empowerment support to refugees and displaced people.

Technology and Operations support the organization’s work by providing reliable and scalable solutions for offices around the world.

The Data Team at IRC is responsible for the design and delivery of data technology and data programs at the IRC. Our team is committed to high-impact results by encouraging relationships across the organization, driving continuous improvement, and delivering value through the implementation of high-quality, strategic data programs.

Job Overview/Summary:

Are you passionate about turning data into a strategic asset? Do you thrive at the intersection of business and technology? We're looking for a talented Business Analyst to join our Data team and play a pivotal role in shaping the data and AI foundations that will power our organization’s future.

This is a rare opportunity to get in at the ground floor of a high-impact Data & AI Transformation program. You'll be a core member of the Data Transformation Working Group, driving the definition and standardization of critical business data that directly feeds into cutting-edge AI initiatives and enterprise analytics.

You'll act as a vital bridge between business stakeholders and technical teams — translating complex business needs into clear data definitions, governance standards, and structured models within Databricks and our wider analytics ecosystem. Your work will:

• Establish a single source of truth by formalizing agreed business definitions into the Enterprise Data Catalog
• Directly enable AI — providing models with consistent, well-governed terminology that improves accuracy, data quality, and explainability of AI outcomes
• Shape what gets built by partnering with Product Managers to define and manage product and project roadmaps
• Drive alignment across business and technical teams, ensuring data governance requirements are accurately reflected in how data is modelled and used

Data and AI are at the top of every organization’s agenda — and this role puts you right at the heart of it. You'll gain hands-on exposure to enterprise AI delivery, modern data platforms, and cross-functional stakeholder engagement, all while doing work that has a tangible, visible impact in the humanitarian space.

Responsibilities:

• Engage with stakeholders to gather insights into business objectives, processes, and pain points.
• Capture, analyze, and document comprehensive business and functional requirements, secure formal approvals.
• Perform gap analysis to compare current processes, client needs, and system capabilities.
• Define data requirements and processes while tracking related project deliverables and timelines
• Document current-state processes and design future-state processes resulting from data transformation initiatives.
• Support project planning, scope definition, and requirement prioritization.
• Participate in solution design discussions and provide business input to ensure requirements are met.
• Map business requirements to technical capabilities and identify system constraints and dependencies.
• Identify and propose new process improvement opportunities.
• Maintain accurate and up-to-date system documentation.
• Support deployment and ongoing management of the Enterprise Data Catalog.
• Translate business definitions into technical metadata for tables, columns, schemas, and datasets in Databricks / Unity Catalog.
• Evaluate incoming project requests and technology investments through a strategic lens by conducting gap analysis to inform executive decision making
• Implement project management frameworks, steering committee structures, and RACI models that enable technical delivery in line with strategic business needs.
• Perform business stakeholder management acting as a conduit between business and technical teams.
• Link business terms to data assets, dashboards, reports, and other data products.
• Act as liaison between business users and data engineers to translate requirements into technical specifications and support data modeling.
• Work with data owners and stewards to validate data classification and ensure correct application in Databricks/data catalog.
• Assist in mapping and documenting source systems, data pipelines, data products and datasets
• Participate in testing and validation of delivered solutions to ensure requirements are met.

Job Requirements:

Education:

• Bachelor's degree in computer science, Information Management, or related experience.

Work Experience:

• Minimum 3-6 years of professional experience as a Business Analyst providing high quality and advanced analytics in private sector
• Proven track record in leveraging leading-edge digital tools, providing advanced analytical reports, and proactively working to help promote data-driven strategic insights
• Excellent communication and interpersonal skills, with the ability to effectively engage with diverse stakeholders.
• Knowledge of process improvement tools like Visio.
• Experience working with Agile methodologies.
• Project management experience is a plus.
• Non-profit and international humanitarian aid experience is a plus

Demonstrated Skills and Competencies:

• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
• Excellent technical skills, including strong experience with SQL, complex relational databases, BI tools, and data visualization.
• Well-developed analytical and problem-solving skills, with an ability to devise creative solutions to complex problems and issues.
• Demonstrated ability to maintain positive, collaborative, productive relationships with diverse key stakeholders across the organization.
• Strong communications skills with the ability to listen and converse effectively with technical and non-technical colleagues on reporting analysis and insights.
• Ability to build and maintain high-quality technical documentation
• Sound judgment in maintaining confidentiality of donor and key internal business information.
• Passion for and commitment to the IRC’s mission.

Working Environment:

• Standard office work environment
• The position can be fully remote, with an in-person office setting available for candidates located near IRC’s office location in London and New York City.
• Ability to travel as required
• The Business Analyst will collaborate closely with team members based in the United States and must maintain a minimum of 3 hours of overlapping work time with the New York time zone.

Compensation: (Pay Range US: $88,277 - $103,222 & Pay Range UK: £49,598- £60,040 ) Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

PROFESSIONAL STANDARDS

All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.

Cookies: https://careers.rescue.org/us/en/cookiesettings

Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $163 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

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