BRCiS Data Analysist Coordinator Mogadishu (National)

P.S: Please ensure that you fill in all details before submitting your application. Empty and incomplete applications will not be considered.

Qualified female candidates are particularly encouraged to apply.

Background :

NRC has provided first-line humanitarian response since 2021 through multisectoral activities in shelter, education, livelihoods and food security, and information, counselling, and legal assistance. Our focus is on supporting people in hard-to-reach areas, working in partnership with authorities and local actors. We are piloting cash-based interventions with displaced populations living in host communities. NRC offers a comprehensive response for returnees and IDPs of high need, addressing their food security, livelihood, shelter, education, ICLA, and water, hygiene and sanitation needs and also responding to emergencies through NRC’s six core competencies; Shelter, Education, Cash & Market Systems, WASH and Information, Counselling and Legal Assistance (ICLA) and Protection from Violence.

NRC Somalia is part of NRC’s East & South Africa regional operation, which comprises large-scale multi-country humanitarian and early recovery interventions spread across ten countries (Kenya, Somalia, Ethiopia, Djibouti, Eritrea, South Sudan, Uganda, Tanzania, Sudan and Mozambique). NRC’s overall strategy in the region is to enhance protection and promote the rights of displaced people in humanitarian need by improving living conditions and seeking durable solutions. The regional office is based in Nairobi and works with country programmes to ensure standardization of programmatic and operational approaches, promote multi-country programming and ensure quality and coordination.

The BRCiS Consortium Senior Data Analyst Coordinator is a senior technical role responsible for providing robust evidence to drive informed decision-making across the BRCiS Consortium. The position leads the analysis of complex monitoring, evaluation, and learning data to generate actionable insights, strategic recommendations, and compelling narratives. This role focuses on the technical aspects of evidence generation: designing data collection tools, ensuring data quality, conducting sophisticated analysis, and producing reports with clear recommendations. It is distinct from the processes of leading strategic discussions, making programmatic decisions, or managing the subsequent action points based on these insights. Working at the intersection of data science and programme effectiveness, this role collaborates closely with Consortium Management Unit (CMU), Consortium Members and BRCiS stakeholders to ensure data integrity, build analytical capacity, and translate findings into tangible improvements for communities affected by crisis and climate change.

The Senior Data Analyst Coordinator ensures that BRCiS Consortium data systems, analytical frameworks, tools, and procedures are effectively designed and implemented, and that data collection, analysis, and evidence-generation activities remain relevant to stakeholder needs while routinely producing timely, actionable insights and patterns. The position provides technical oversight, capacity building, and guidance to Consortium Members and programme teams on data-driven decision-making. Bridging strategic MEAL frameworks with practical project application, the role provides analytical support to ensure robust analysis systematically informs real-time adaptive management, programme decision-making, learning, and adaptation.

Responsibilities

Generic Responsibilities:

1. Contribute to the strengthening and continuous refinement of MEAL frameworks, including study design, sampling methodologies, data collection tools, and data quality assurance protocols. Provide technical guidance to the CMU, field teams, and external consultants on the operationalization of these frameworks to ensure methodological rigor and fitness-for-purpose of all data assets.
2. Establish and oversee data quality assurance procedures to validate the accuracy, reliability, and integrity of all Consortium data utilized in analytical outputs. Ensure all data collection and management lifecycle activities comply with NRC policies, donor compliance requirements, and data protection regulations.
3. Lead Data Analysis and Evidence Generation: Conduct rigorous, multi-dimensional analysis of BRCiS routine monitoring, evaluation, and learning data including both quantitative and qualitative datasets, to move beyond descriptive reporting and uncover trends, patterns, and anomalies. Apply triangulation techniques across multiple complex data sources to provide evidence-based interpretation that addresses not only what happened, but also how, why, and so what, articulating programmatic implications. Translate complex data outputs into actionable insights, strategic recommendations, and documented lessons learned designed to inform programme adaptation, advocacy, and policy engagement. Ensure all analytical outputs connect data-driven evidence to concrete decision-making pathways for programme teams and Consortium leadership
4. Support the Production and Dissemination of Knowledge Products: Assist in the development and customization of high-quality analytical outputs, including monthly, quarterly, bi-annual, and annual reports, monitoring and evaluation briefs, evidence summaries, and data visualizations. Adapt these products for diverse stakeholder audiences including programme teams, technical advisors, Consortium leadership, donors, policymakers, and communities and ensure timely submission aligned with the Consortium's reporting schedule.
5. Feed Evidence into Learning and Decision-Making: Support the integration of analytical findings into the Consortium's learning agenda by generating key insights for BRCiS routine pause and reflection sessions. Facilitate the translation of findings into concrete recommendations for adaptive management actions, and systematically document lessons learned to guide ongoing programme adjustments and strategic direction.
6. Strengthen the analytical and MEAL capabilities of Consortium Members and field teams through targeted training, mentoring, and on-site support. Promote widespread adoption of data analysis techniques, tools, and best practices to enhance organizational data literacy and foster a culture of evidence-informed decision-making.
7. Coordinate closely with the Consortium Management Unit and Consortium Members to ensure harmonization across analytical approaches and reporting. Actively contribute to technical meetings, working groups, and joint learning initiatives.

Specific Responsibilities:

• Support CRF accountability and feedback processes by coordinating community information, complaints channels, call centre follow-up, verification calls, referral tracking, response documentation and analysis of accountability issues linked to Community Resilience Funds, Small Grants and other Consortium projects.
• Support the accountability, safeguards and learning components of CRF piloting by documenting feedback from community groups, identifying grievance trends, flagging risk and inclusion concerns, and feeding lessons into design, eligibility, reporting and follow-up mechanisms.
• Plan and coordinate BRCiS Call Centre surveys with the BRCiS IM/Digital Coordinator, BRCiS MEAL Officer and MEAL Manager, including call lists, sampling inputs, scripts, translations, enumerator briefings, call protocols, progress tracking, data quality checks and follow-up on urgent issues.
• Engage directly with BRCiS participants, community groups and communities through field visits and phone-based engagement to assess accessibility, safety and trust in feedback channels, with attention to barriers faced by women, men, girls, boys, displaced persons, marginalised groups and persons with disabilities.
• Coordinate with BRCiS Member CFM focal points and Talk to Loop to ensure complaints and feedback are referred to the right teams, responded to within agreed timelines, documented with appropriate evidence, and closed in line with BRCiS procedures.
• Support community awareness on available feedback channels, rights, entitlements, selection criteria, assistance packages, group financing processes, response timelines, confidentiality options and processes for reporting sensitive complaints safely.
• Coordinate day-to-day BRCiS Consortium CFM reporting, following up with Consortium Members on timely submissions, consistent categorization, referral status, response timelines, complaint closure and other relevant data requests.
• Analyse complaint and feedback trends, community perceptions, satisfaction levels, access barriers and recurring implementation issues, and provide concise recommendations to BRCiS CMU and Consortium Members for corrective action and learning.
• Maintain secure CFM records, grievance data, referral logs, call centre survey outputs and closure trackers in BRCiS filing systems, ensuring confidentiality and restricted access for sensitive information.
• Provide day-to-day technical guidance to call centre enumerators and Consortium Member focal points on respectful communication, informed consent, accurate data entry, safeguarding escalation, data protection and do-no-harm approaches.
• Work closely with IM/Digital Coordinator, MEAL Manager , BRCiS MEAL Officer, programme, call centre and Consortium Member teams to triangulate CFM findings with monitoring, PDM, evaluation, registration, group financing and programme performance data.
• Assist in organising CFM and CEA meetings, training, learning sessions and data review meetings, and document actions taken by BRCiS CMU and Members in response to community feedback.
• Support BRCiS project registration and evaluation data collection coordination from an accountability and data quality perspective, including review of participant or group contact lists, consent language, call-back arrangements, complaints referral arrangements and post-collection data checks.
• Carry out any other tasks relevant to the function and the position as delegated by the line manager.

Qualifications

Professional Competencies

Generic Professional Competencies:

• Minimum 3 years of MEAL experience, including at least 2 years in a data analysis or relevant role with an international NGO, preferably in emergency, post-conflict, or complex humanitarian settings
• Bachelor's degree in Statistics, Data Science, Information Systems Management, Social Sciences, Development Studies, Economics, or a related field.
• Strong understanding of MEAL principles, results-based management, and current approaches in relief and development settings, with demonstrated expertise in both quantitative and qualitative research methodologies.
• Advanced proficiency in statistical analysis and data management using software such as STATA, R, or Python is required.
• Proven experience in designing and implementing data collection systems, including mobile and online platforms (e.g., Kobo Toolbox, ODK, CommCare), and managing large, complex datasets is required.
• Demonstrated ability to interpret complex data, identify trends and patterns, and triangulate multiple data sources, and translate findings into actionable insights, strategic recommendations, and compelling narratives for diverse audiences is required.
• Technical expertise in applying inferential statistical techniques including regression analysis, difference-in-differences, propensity score matching, other quasi-experimental methods and contribution analysis, to move beyond descriptive reporting and answer "how," "why," and "so what" questions through rigorous causal inference, hypothesis testing, and contribution analysis is required.
• Experience in programme evaluation methodologies, including impact evaluation, outcome monitoring, baseline/endline assessments, and mixed-methods research designs.
• Experience handling sensitive community feedback and personal data in compliance with data protection principles, ethical guidelines, and organizational policies.
• Experience in facilitating participatory discussions, learning workshops, and capacity-building activities, with a focus on strengthening organizational data literacy and analytical capabilities.
• Working knowledge of English, both written and verbal, with demonstrated ability to produce high-quality analytical reports, briefs, and presentations. Knowledge of Somali is also required.
• Proficiency in Microsoft Office standard applications (Word, Excel, PowerPoint, Outlook) is required; experience with Microsoft 365 collaboration tools (e.g., SharePoint, Teams, OneDrive, Planner) is an advantage.
• Experience with data visualization tools (e.g., Power BI, Tableau) is an advantage.

Behavioral Competencies:

• Handling insecure environment
• Working with people
• Analysing
• Communication with impact and respect
• Coping with change.

Context /Specific Skills , Knowledge and experience

• Familiarity with the political, humanitarian, and socio-economic context in Somalia, including the dynamics of displacement, food insecurity, and climate-related shocks.
• Experience implementing MEAL systems and data analysis in hard-to-reach, insecure, or remote-managed environments.
• Experience working with Consortium structures, coordinating across multiple organizations, and ensuring harmonized data collection and analysis approaches.
• Experience in capacity building of local partners and field teams in complex or sensitive environments.
• Experience with statistical analysis using programming languages such as R or Python is strongly preferred. Experience supporting resilience and durable solution programming is an asset.

What We Offer:

• Duty station: Mogadishu
• Contract duration: Open-Ended
• Travel: 20%-30% (BRCiS target locations
• Salary/benefits: According to NRC’s salary scale and terms and conditions, terms and conditions.
• NRC is an equal opportunities employer. In the selection of our staff, we are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.
• NRC may be required to verify the identity of its partners and to check that its partners have not been involved in illegal activities. NRC reserves the right to use electronic screening tools for this purpose.

Key Information-Please take a note when applying

• Apply by completing all the system-required fields of your experience, employment history, and education in your application.
• Ensure to attach your latest updated CV.
• Submit your application and CV in English.
• When creating your profile, include your full name as per your passport.
• Incomplete, email and paper applications will not be considered.
• Candidates are encouraged to apply early, as applications may be screened prior to the vacancy deadline.
• Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered.
• Unsolicited applications not related to this specific job advertisement will not be considered.
• Candidates are encouraged to apply early, as applications may be screened prior to the vacancy deadline
• Only shortlisted candidates will be contacted. We receive many applicants for each vacant position
• THE NORWEGIAN REFUGEE COUNCIL DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE NORWEGIAN REFUGEE COUNCIL DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

Organization context

The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee.

Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people.

At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion.

Together, we save lives and rebuild futures.

Safeguarding is central to NRC’s work. We expect all employees to:

• treat everyone with respect and dignity

• contribute to building a safe environment for all

• never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH)

• always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH