Associate Project Monitoring and Communication Advisor (NPSA 9)

Result of Service

The goal of this job function is to support project monitoring, data analysis, and communication of project results.

Work Location

Hanoi, Viet Nam

Expected duration

Six (6) months, with possible extension

Duties and Responsibilities

BACKGROUND: The International Trade Centre (ITC) is the joint agency of the World Trade Organization (WTO) and the United Nations (UN). It is the only multilateral organization fully dedicated to supporting the internationalization and competitiveness of micro, small, and medium-sized enterprises (MSMEs). ITC’s mission is to foster inclusive and sustainable economic growth through trade and international business development. Through its projects and programmes, ITC contributes to the achievement of the United Nations Sustainable Development Goals (SDGs) and advances the global Aid for Trade agenda. ITC is headquartered in Geneva, Switzerland (www.intracen.org). ITC is seeking an Associate Project Monitoring and Communication Advisor for the SwissTrade+ Programme, implemented by ITC and funded by the Government of Switzerland through the State Secretariat for Economic Affairs (SECO). The overall objective of this five-year programme is to support Viet Nam in making its exports more sustainable, resilient, and higher in value-added. To achieve this, the programme focuses on the following key Outcomes: • Outcome 1: Development, adjustment and implementation of trade policies is more coordinated and effective. • Outcome 2: Trade expertise and policymaking capacity of mid-level and senior-level government officials and trade experts is enhanced. • Outcome 3: Service delivery of Vietnamese public and private institutions to companies in the area of trade is enhanced Collectively, these interventions aim to enable Vietnamese SMEs to better leverage free trade agreements (FTAs), comply with social and environmental standards, and integrate more effectively into regional and global value chains. The programme is managed by ITC’s Office for Asia and the Pacific (OAP), with the Ministry of Industry and Trade (MOIT) serving as the main national counterpart. The position is based in the project office in Hanoi, Viet Nam. RESPONSIBILITIES: Under the overall guidance of the Project Manager of OAP, based in Geneva, Switzerland, and the direct supervision of the Team Leader, the Associate Project Monitoring and Communication Advisor will be responsible for performing the following duties: Project monitoring: • Assist in the design and implementation of a monitoring plan in alignment with the project objectives, results chain and logical framework. • Participate in the development, review and improvement of project monitoring mechanisms, tools and templates to collect, record and track quantitative and qualitative data to feed into the project logical framework, progress reporting and communication materials. • Assist project experts with adapting the monitoring tools vis-à-vis their respective project outputs and activities in alignment with the monitoring strategy and requirements. • Conduct regular, systematic quantitative and qualitative data collection on project activities using the developed monitoring tools (incl. questionnaires, evaluation forms, follow-up surveys, beneficiaries’ interviews, etc.), in liaison and coordination with project team members, beneficiaries and partners. • Record, process and analyse the data collected using appropriate formats (spreadsheets, reports, etc.); identify, highlight and extract relevant results vis-à-vis the project logical framework and its indicators, as well as broader relevant results and milestones. • Prepare project brochures and quarterly monitoring reports, detailing results achieved, focusing on impact on project beneficiaries. • Contribute to the review of results vis-à-vis the project logical framework, identify trends or patterns, make recommendations and provide draft insights for data-driven planning, decision-making, presentation and reporting, through a variety of means incl. graphs, charts, tables and reports using data visualization methods. Project communication: • Organize, with the support of the project team, and conduct interviews (written, photo, video) of project beneficiaries and produce related success stories. • Manage and coordinate photographic and video coverage of selected project events, for use in project promotional materials. • Support the development, production and dissemination of project communication content incl. but not limited to press releases, success stories, brochures, videos, social media posts, media invitation to project events. • Ensure communication materials alignment with SECO visibility requirements • Perform other duties as required. NOTE – The selected candidate must be available for duty travel within Viet Nam. Copyright : The personnel has to ensure that s/he has obtained the necessary permissions with regard to intellectual property rights required to perform his/her services under this consultancy contract and for the subsequent dissemination by ITC in any form. Documentary proof is to be submitted to ITC. Should any license fee be due for the use of copyrighted materials of third parties, the Consultant shall request the prior written permission from ITC. S/he has further to ensure to obtain accreditation to event(s), if required.

Qualifications/special skills

EDUCATION: Advanced university degree (Master’s or equivalent) in International Trade, Economics, Journalism, Communications, Social Sciences or related field. A first-level degree (Bachelor’s degree or equivalent) in the specified fields of studies with two additional years of relevant work experience may be accepted in lieu of the advanced university degree. EXPERIENCE: A minimum of two (2) years’ experience in monitoring and information or communication related work is required. Experience working in Viet Nam is required. Experience in trade-related technical assistance, business support or related field is desirable. Experience of implementing result-based project/programme management, administration or related area is desirable. Experience working with UN, SECO, and/or other development agencies is desirable. COMPETENCIES: Professionalism: Data management and analytics skills. Knowledge of project monitoring. Knowledge of various media channels, including social media in ASEAN region. Skills in graphic design. Understanding of development, trade, private sector or related subjects. Knowledge of communications software and online file-sharing applications. Ability to plan, execute and monitor public communication campaigns, e.g. campaign management, market research, message targeting, impact evaluation. Ability to research and analyze issues and topics related to current events. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings. Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed. Client Orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.

Languages

Fluency in English and Vietnamese is required

Additional Information

This vacancy is open for nationals of Viet Nam. This contract will be administered on behalf of ITC by UNDP. Applicants must be authorized to work in the duty station where the position is located. Eligible applicants selected from outside the duty station are responsible for any expenses in connection with their relocation to the duty station.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.