Associate, Business Analyst

Requisition ID 36012 Office Country Bulgaria Office City Sofia Division CTO Data & Transformation Contract Type Fixed Term Contract Length 3 years Posting End Date 18/08/2026

Are you a Business Analyst with a passion for designing impactful workflows and enabling real change in the banking sector? Join our EBRD Transformation and Design team and help shape the future of how the Bank delivers value through its investment projects. You will be part of the Chief Transformation Office Group.
We’re looking for a Business Analyst to support a high-impact initiative focused on rethinking and redesigning critical workflows that underpin the Bank’s investment activities - and, crucially, linking these to how we measure impact in the economies we work with.
You will be working closely with colleagues in Banking, Impact, Risk and other functions to gather, analyse and refine business and technical requirements. You will focus on end to end process redesign, as you work with a team of experienced developers, designers and fellow analysts within an Agile squad that is part of a larger global programme. You will focus on user-centric solution, alleviating pressure points for our bankers.
We're looking for someone with proven experience as a business analyst, ideally in financial services. We require strong stakeholder management skills, as you will be translating business needs into clear, actionable insights and technical requirements. Hands on experience in Agile is welcome, as you'll be writing user stories in Jira and your design will be viewed by many in Confluence.

Accountabilities & Responsibilities

Core D&T responsibilities:

• Work as assigned on 1-2 projects, either as PM/BA on a small project, or as BA working closely with product owners, SME, business stakeholders and other IT disciplines to transpose valued needs into requirements captured by appropriate methods and artefacts.
• Carry out investigation, capture and prioritisation of business requirements using a variety of Agile techniques.
• Capture new technology request outlines from the Business and help to formulate the supporting business cases for funding.
• Engage with stakeholders through interviews, workshops, focus groups and other engagement methods.
• Ensure appropriate requirements sign off from key stakeholders, where necessary.
• Perform analysis across end-to-end business process to understand change impact, where necessary creating alignment from technical to business capabilities.
• Assess data sets and evaluate differences and bottlenecks.
• Promote Agile principles and practices to continuously improve working practices within the team
• Implement and maintain requirements traceability as these mature through sprints/ iterations.
• Contribute towards team best practice.
• Support testing, business readiness, adoption of functionality by business users as it is incrementally deployed into production.

IT Capability alignment responsibilities:

• Work alongside Product Owner and Capability Lead and other leads in the capability (e.g. Architecture, QA, etc.) as a Scrum BA, where agreed with the relevant D&T Principal

Other accountabilities:

• Stay up to up-date with current market and industry trends by attending internal learning opportunities and external events such as seminars and industry events, bringing new thinking and ideas back to the team.

Knowledge, Skills, Experience & Qualifications

• Relevant degree or equivalent experience gained working within Financial Services, Corporate / Investment Banking or relevant function at a Group level.
• Prince 2 Agile, Lean / Six Sigma, Business Analysis, SCRUM certifications etc. or equivalent experience an advantage.
• Relevant experience in conducting Agile business analysis
• Experience formulating business cases / ROI
• Sound knowledge of the entire IT project delivery lifecycle and development processes
• Understanding of Banking processes a distinct advantage
• Proven track record of delivering innovative IT initiatives
• Strong analytical skills, with understanding of process documentation & data analysis
• Ability to develop deep business knowledge.
• Confident working closely with Product Owners, SME’s, Business Stakeholders and IT disciplines to transpose valued needs into requirements captured by appropriate methods and artefacts.
• A diligent and conscientious approach to completing work, adhering to agreed deadlines and an excellent level of quality.
• Agile methods and principles for requirements gathering.
• User-centric mindset.

What is it like to work at the EBRD? / About EBRD

Our agile and innovative approach is what makes life at the EBRD a unique experience! You will be part of a pioneering and diverse international organisation, and use your talents to make a real difference to people's lives and help shape the future of the regions we invest in.

At EBRD, our Values – Inclusiveness, Innovation, Trust, and Responsibility – are at the heart of how we work. We bring these to life through our Workplace Behaviours: listening well and speaking up, collaborating smartly, acting decisively with full commitment, and simplifying to amplify our impact. These principles shape our culture and define our success. We seek individuals who not only share these values but are also committed to embedding them in their daily work, fostering a positive and high-performing environment.

The EBRD environment provides you with:

• Varied, stimulating and engaging work that gives you an opportunity to interact with a wide range of experts in the financial, political, public and private sectors across the regions we invest in.
• A working culture that embraces inclusion and celebrates diversity. Our workforce reflects a broad range of backgrounds, perspectives, and experiences, bringing fresh ideas, energy, and innovation and enhancing our ability to serve our clients, shareholders, and counterparties effectively.
• We offer hybrid and flexible working arrangements and believe we operate at our best when collaborating 3 days a week in person (minimum).
• An environment that places sustainability, equality and digital transformation at the heart of what we do.
• A workplace that prioritises employee wellbeing and provides a comprehensive suite of competitive benefits.

Diversity is one of the Bank’s core values which are at the heart of everything it does. As such, the EBRD seeks to ensure that everyone is treated with respect and given equal opportunities and works in an inclusive environment. The EBRD encourages all qualified candidates who are nationals of the EBRD member countries to apply regardless of their racial, ethnic, religious and cultural background, gender, gender identity, sexual orientation, age, socio-economic background or disability.

Please note, that due to the high volume of applications received, we regret to inform you that we are unable to provide detailed feedback to candidates who have not been shortlisted (for further consideration).