Org. Setting and Reporting
UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5.8 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA's services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance, and emergency assistance. UNRWA is the largest UN operation in the Middle East with more than 30,000 staff. UNRWA is funded almost entirely by voluntary contributions. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. The Incumbent: Supervisor: The incumbent reports technically to the Chief Relief and Social Services Programme, and administratively to the Chief Area Officer. Supervisees: The incumbent supervises and provide guidance and counselling to Relief Workers; in addition, he/she represents RSSP at the Area level, providing administrative supervision to the assigned team.
Responsibilities
The incumbent: 1. Supervises and controls the implementation of the Social Safety Net (SSN) assistance, emergency assistance programmes or any other social transfer programmes implemented in his/her area, ensuring compliance with the relevant criteria and operating instructions, including. 1.1 Approval of the enrolment of refugee families in the SSN programme for provision of assistance according to the Relief Services Instructions (RSI). 1.2 Acting as a secretary to the SSN appeals committee at his/her area in the capacity as technical reference. 1.3 Ensuring regular and timely preparation of priority lists of SSN families for assistance (selective/ emergency cash assistance, shelter rehabilitation, and other relevant activities). 1.4 Conducting random visits to active SSN families to ensure reliability of collected. individuals’ and families data and adherence of the implementing staff to the standard eligibility criteria; carrying frequent reviews and checks on family files/emergency assistance files to ensure proper documentation, safety and confidentiality. 1.5 Monitoring and following-up the distribution process to ensure efficient and smooth running of social transfers/emergency distribution in accordance with Relief Services Instructions and policies and conducting regular inspections on social transfers distribution sites. 2. Plans, coordinates and follows-up with RSS, distribution, Finance and other concerned area and field staff on timely and proper/efficient delivery/response of approved/recommended assistance to SSN and emergency beneficiaries. 3. Provides administrative and logistical support to Area Registration teams, ensuring the smooth implementation of eligibility and registration instructions, manuals and procedures governing its activities. 4. Promotes in collaboration with Area Social Work Supervisor (ASWS)- joint multi-disciplinary, holistic and integrated social intervention activities targeting clients and ensures that SSN and emergency programme assisted families’ needs are addressed. 5. Represents RSSP, and coordinates with other Field staff, in any emergency requiring direct relief and keeps the CRSSP informed accordingly; ensures ongoing coordination with other UNRWA programmes and projects in his/her area. 6. Coordinates for pre-planned needs assessment studies carried out by RSSP; liaises with local community organizations and NGOs to improve networking, coordination and enhance RSS use of local assets and resources. 7. Plans and holds regular meetings with RSS staff, at the Area level, for information sharing, coordination and developmental issues including training needs/courses. 8. Acts as the focal point for refugees’ inquiries and petitions; encourages community members to actively participate in the Community-Based Organizations (CBOs) activities; maintains custodianship over RSSD premises, in his/her Area, and reports on contravention and incursions. 9. Performs other duties as may be assigned by the supervisor.
Competencies
Functional: i.Leading and Supervising ii.Relating and Networking iii.Applying Technical Expertise iv.Planning and Organizing
Education
A university degree from accredited institution in social work, sociology, psychology, social anthropology, guidance and counseling or other related Field. Professional qualifications Training on action oriented social research and participation in at least two research projects.
Job - Specific Qualification
Not available.
Work Experience
Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A “yes” answer doesn’t necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired. At least five years' relevant experience in relief services and/or social development programmes in functions related to those in para 3 above, of which at least three years should be in a supervisory/ management level, preferably in a similar programme is required. For the three years at supervisory level please explain using respective periods and number of supervised employees in each period as it is required. Please confirm if you live/ reside in West Bank or Jerusalem? And if you have West Bank or Jerusalem ID. please to mention its number down, as it is desirable.
Languages
English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. Arabic is required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).
Required Languages LanguageReadingWritingListeningSpeakingEnglishUN Level IIUN Level IIUN Level IIUN Level IIArabicUN Level IIIUN Level IIIUN Level IIIUN Level III Assessment - Evaluation of qualified candidates may include an assessment exercise which may be followed by a competency-based interview Special Notice The appointment against this position is limited to the UNRWA - Programme Relief & Social Services - West Bank. Conditions of service Contract Type: Fixed Term Appointment for 1 year; including 1 year probation period, with the possibility of further extension, subject to the availability of funds, satisfactory performance, and continuing need. Grade and Salary: Grade and Salary: Grade 15 Monthly basic salary USD1,592.60, payable in JD at UN monthly exchange rate. (The salary may be subject to a reduced work schedule.) Other benefits: Other benefits include monthly Provident Fund contribution (15.4% of basic salary paid by the Agency), compulsory medical insurance, 30 days of annual leave, and dependency allowance (if applicable). Additional benefits:- 2 days of sick leave for each completed month of service.- 14 weeks of Maternity Leave.- 2 weeks paternity leave. *Additional Information: The incumbent is required: -To travel in the Field in the course of performing his/her duties, thus must be willing and capable to drive an Agency vehicle. -The duties may require working during irregular working hours. This vacancy notice is open to internal candidates only. Only candidates residing in West Bank or Jerusalem and within commuting distance of the duty station with authorization to work in the duty station at the time of application are eligible to apply. successful candidate should reside in the duty station -Ramallah or in a nearest area where he or she can commute to work easily. The Agency will not assume responsibility or accountability to support or facilitate the issuance of work permit in West Bank/ Jerusalem, and without a valid work permit, the appointment may be rescinded. Preference will be given to registered Palestine refugees and candidates of the underrepresented gender to assist the Agency to meet its commitment to gender parity. UNRWA Strongly encourages applications from qualified candidates with disabilities. Reasonable accommodation will be provided throughout the recruitment process, where required' A roster may be created from the selection exercise, and successful candidates may become eligible for appointment to the same post or a similar post in the future should suitable vacancies become available. Only applications that have been fully completed in UNRWA's online e-recruitment system inspira will be considered and no late applications will be accepted. The PHP should be completed with full relevant work experience under the experience tabs as per the requirements in the Job Opening. All acquired university degrees must also be stated, if applicable. Applicants applying to positions for Grades 12 to 20 or LDC Bands E to H must submit a cover letter/motivational statement in to be considered. Additionally, providing incorrect or misleading information on an application will result in the immediate disqualification of a candidate. For UNRWA internal staff, they are required to specify and include their current UNRWA grade level. To do so applicants should select under "Category" RLG, scroll down to see all categories, then select their local grade. Please find below the link to a video that guides applicants on how to apply to Job Openings: https://drive.google.com/file/d/1MH-IYA6Y8kxA1fgao5qyTV8VwNajgx4u/view? usp=sharing Equivalency: Equivalency may apply for this post. NB: Work experience alone or formal qualifications with no relevant work experience are not considered an acceptable combination. Advertisements published only in English will only accept applications in English, and Arabic submissions will not be considered. Providing incorrect, incomplete or misleading information on an application form will result in the immediate disqualification of the candidate. UNRWA has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNRWA, including sexual exploitation and abuse (SEA), sexual harassment, racism/racial discrimination and other forms of conduct, including but not limited to discrimination, abuse of authority and harassment. To uphold these standards, background checks are conducted for all recommended candidates and those placed on a roster to help ensure that individuals with a history of such conduct are not hired. All selected candidates will, therefore, undergo rigorous reference and background checks and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s), employment history, Clear Check and INTERPOL, as well as certification of non-conviction, where available. Selected candidates may be required to provide additional information to conduct a background check. By applying for a position with UNRWA, candidates acknowledge and consent to these verification processes. The Agency disqualify applicants whose name appears on the UN Sanctions List or a UN database of staff separated for reason of misconduct or of staff who separated whilst misconduct processes were pending. UNRWA shares investigation and misconduct information with other UN Agencies, and past and prospective employers, about staff members who have been separated for misconduct, or who have separated whilst an investigation and/or disciplinary process for misconduct is underway; and such persons may be prohibited from employment with the United Nations. The Agency will immediately disqualify applicants who are ineligible for any reason in accordance with the Agency regulatory framework. UNRWA is funded almost entirely by voluntary contributions from UN member states, regional bodies, business foundations and individual contributions. The mission of UNRWA is to help Palestine refugees achieve their full potential in human development under the difficult circumstances in which they live. Candidates are required to make a declaration as to whether they have any current or past affiliations with non-governmental organizations, academic institutions, political organizations, military, or have/are engaged in activities or have made any public statements, that could be seen to impact their neutrality, objectivity or independence in the performance of their duties for the UN / UNRWA. Any declaration will not necessarily disqualify candidates from consideration for this post. For more details on UNRWA, please visit: https://www.unrwa.org/ United Nations Considerations Staff members are subject to the authority of the Commissioner-General of UNRWA and to assignment by him or her. UNRWA is committed to achieving gender parity at all levels of staffing under the current UN-wide gender agenda and strongly encourages applications from qualified applicants from under-represented groups. At UNRWA, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. UNRWA is committed to creating a diverse and inclusive environment of mutual respect. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. UNRWA Considerations UNRWA staff are expected to uphold the highest standards of efficiency, competence, neutrality, impartiality and integrity. This includes respect for and commitment to human rights, diversity and non-violent means of dealing with all kinds of conflict. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. Candidates will not be considered for employment with UNRWA if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. The Agency may disqualify applicants who have separated for reason of misconduct, who left a UN Agency while misconduct processes were pending, or who appear on the UN Sanctions List. UNRWA is a non-smoking work environment. Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date. No Fee THE UNITED NATIONS RELIEF AND WORKS AGENCY FOR PALESTINE REFUGEES IN THE NEAR EAST (UNRWA) DOES NOT CHARGE A FEE OR REQUEST MONEY FROM CANDIDATES AT ANY STAGE OF THE RECRUITMENT AND ONBOARDING PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING, ONBOARDING). UNRWA DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.
