ICT Specialist

What we do

The International Committee of the Red Cross (ICRC) works worldwide to provide protection and humanitarian assistance to people affected by conflict and armed violence. We take action in response to emergencies and, at the same time, promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949. We work closely with National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence. We direct and coordinate the international activities conducted in these situations.

Purpose

ICT Specialist 2 assists the ICT Coordinator and / or ICT Manager in designing and installing IT and Telecom infrastructure in all ICRC Gaza sites (including all premises and residences), either independently or under his / her supervision.
S/he provide technical support to users on a daily basis in all ICRC Gaza sites including all premises and residences.

Functional Responsibilities

• Independently installs, maintains, repairs and monitors ICT equipment in line with ICRC standards.
• Ensures ICT inventory is updated regularly and maintains adequate stocks levels.
• Ensures existing ICT infrastructure is functional.
• Negotiates contracts and facilities agreements with PS providers to optimize service/cost in consultation with ICT Coordinator and / or ICT Manager.
• In charge of the PS cellular file, monitors the services/cost and acts as the ICRC focal point.
• Anticipate and assess the out of catalogue ICT needs, propose solutions, and make sure they are in line with ICRC policies and the overall information system.
• Ensures that global/country-level policies and procedures are implemented and followed.
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