Business Intelligence Specialist

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• FAO is committed to achieving workforce diversity in terms of gender, nationality, background and culture.
• Qualified female applicants, qualified nationals of non-and under-represented Members and person with disabilities are encouraged to apply;
• Everyone who works for FAO is required to adhere to the highest standards of integrity and professional conduct, and to uphold FAO's values
• FAO, as a Specialized Agency of the United Nations, has a zero-tolerance policy for conduct that is incompatible with its status, objectives and mandate, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination
• All selected candidates will undergo rigorous reference and background checks
• All applications will be treated with the strictest confidentiality

FAO’s commitment to environmental sustainability is integral to our strategic objectives and operations.

Organizational Setting

The Resource Mobilization Division (PSR) leads and coordinates the mobilization of voluntary contributions in support of the Organization’s strategic priorities. The PSR Division manages FAO’s relations with resource partners, strategically matching partners’ interests to those of the Organization, and supports the negotiation of agreements. It mounts marketing analysis and campaigns around global development opportunities to decentralized and headquarters offices and oversees global programme and project reporting to resource partners. It strives to assure the highest quality of development results, through providing project cycle oversight and support and policy design for operational modalities and outsourcing. The Division is also the Business Process Owner for the negotiation of all FAO funding agreements for voluntary contributions, in line with the fiduciary standards of the Organization, acting as coordinator for various funding liaison units throughout the Organization and facilitator of all required clearances with FAO Legal, Finance, Procurement and Audit functions. In leading FAO’s engagement with Resource Partners, PSR develops tools, events and platforms to facilitate that engagement, and coordinates and oversees results reporting to ensure accountability to resource partners.

Reporting Lines

Within PSR, the incumbent directly reports to the Data Management Officer, under the overall supervision of the head of the Marketing Unit.

Technical Focus

The incumbent will work in the technical fields of resource partner relations and the analysis of the international aid architecture, ODA trends and internal resources. Specifically, the incumbent will be expected to deliver market positioning and business intelligence services in the fields of food security and agricultural development.

Tasks and responsibilities

Under the overall supervision of the Head of Marketing, Outreach and Reporting Unit, the incumbent will report and work under the day-to-day supervision Data Management Officer. In particular, the incumbent will undertake the following duties:

• Advise on the design and implementation of integrated data management and analytics tools to enhance FAO’s resource mobilization strategies.
• Provide guidance on forecasting methodologies for voluntary contributions, including risk-based probability modelling and scenario planning.
• Develop recommendations for improving FAO’s visibility and engagement with resource partners, based on advanced quantitative and qualitative analysis.
• Conduct reviews of FAO’s current reporting systems (Power BI, Tableau, SharePoint) and propose enhancements for efficiency and strategic alignment.
• Recommend automation strategies for pipeline management and integration with FPMIS, ensuring robust governance and compliance.
• Liaise with CSI CRM team to troubleshoot issues and support implementation of improved workflows.
Create a dedicated module within the CRM system for RM and partnership engagement.
• Integrate the CRM module with pipeline management and analytics functionalities.
• Prepare consultative reports for senior management on global funding trends, regional market analyses, and thematic priorities, including OECD DAC CRS and internal datasets.
• Recommend innovative approaches for data visualization and communication to strengthen FAO’s positioning with donors and stakeholders.
• Arrange and prepare intelligence briefs, presentations and strategic background information on specific resource partners, financial and development policy trends, as well as on broader issues related to resource mobilization and development finance, for Senior Management at headquarters and in decentralized offices.
• Design and provide ad hoc trainings on new internal tools and products for market and business intelligence.
• Provide input for the development of FAO’s Resource Mobilization Reports, overviews and related corporate publications.
• Facilitate knowledge-sharing sessions and consultations with Country Offices and Funding Liaison Officers to align practices with global standards.
• The role may involve occasional duty travel to represent the Organization.
• Perform any other advisory tasks as requested by the Director, PSR.

CANDIDATES WILL BE ASSESSED AGAINST THE FOLLOWING

Minimum Requirements

• Advanced University degree from an institution recognized by the International Association of Universities (IAU)/UNESCO in in Economics, Engineering or Information Technology or any other discipline relevant to the work of the Organization. Consultants with bachelor's degree need two additional years of relevant professional experience.
• At least one year for Category C, at least 5 years for Category B and at least 12 years for Category A of relevant experience in project/programme management or data management. Full proficiency/Working knowledge of English, French, Spanish, Arabic, Chinese or Russian.

FAO Core Competencies

• Results Focus
• Teamwork
• Communication
• Building Effective Relationships
• Knowledge Sharing and Continuous Improvement

Technical/Functional Skills

• Work experience in more than one location or area of work.
• Extent and relevance of experience in using the following softwares: Power BI, Power Apps, Tableau, CRM tools (salesforce).
• Understanding of the United Nations, the overall multilateral system and national ODA policies essential.

Please note that all candidates should adhere to FAO Values of Commitment to FAO, Respect for All and Integrity and Transparency

ADDITIONAL INFORMATION

• FAO does not charge any fee at any stage of the recruitment process (application, interview, processing)
• Please note that FAO will only consider academic credentials or degrees obtained from an educational institution recognized in the IAU/UNESCO list
• Please note that FAO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed at http://www.whed.net/
• For more information, visit the FAO employment website
• Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances.

HOW TO APPLY

• To apply, visit the recruitment website at Jobs at FAO and complete your online profile. We strongly recommend that your profile is accurate, complete and includes your employment records, academic qualifications, and language skills
• Candidates are requested to attach a letter of motivation to the online profile
• Once your profile is completed, please apply, and submit your application

• Please note that FAO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed at http://www.whed.net/. These qualifications should be in alignment with the International Standard Classification of Education (ISCED) mappings.

• Candidates may be requested to provide performance assessments and authorization to conduct verification checks of past and present work, character, education, military and police records to ascertain any and all information which may be pertinent to the employment qualifications
• Incomplete applications will not be considered
• Personal information provided on your application may be shared within FAO and with other companies acting on FAO’s behalf to provide employment support services such as pre-screening of applications, assessment tests, background checks and other related services. You will be asked to provide your consent before submitting your application. You may withdraw consent at any time, by withdrawing your application, in such case FAO will no longer be able to consider your application
• Only applications received through the FAO recruitment portal will be considered
• Your application will be screened based on the information provided in your online profile
• We encourage applicants to submit the application well before the deadline date.

If you need help or have queries, please create a one-time registration with FAO’s client support team for further assistance: https://fao.service-now.com/csp

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