Associate, Observability/Monitoring Engineer

Requisition ID 36235 Office Country Bulgaria Office City Sofia Division Information Technology Contract Type Fixed Term Contract Length 3 years Posting End Date

Performance | Reliability | System Intelligence

Be the eyes and ears of our platforms.

We’re looking for an Observability Engineer to design and evolve intelligent monitoring solutions across hybrid and cloud-native environments. This role sits at the heart of platform reliability — turning telemetry into insight, noise into signal, and outages into opportunities for improvement.

From SolarWinds and Prometheus to Azure Monitor and Grafana, you’ll build scalable observability platforms that provide deep visibility through metrics, logs, and distributed traces. With a strong automation mindset, you’ll help shape the digital nervous system of the enterprise, enabling proactive operations and data-driven decision-making.

If you’re passionate about system intelligence, performance engineering, and reliability at scale, this is your opportunity to make a real impact.

What you’ll be doing

• Design, automate, and optimise enterprise observability platforms for logging, metrics, and tracing
• Build and enhance monitoring solutions using tools such as:
• Consolidate and analyse application and system logs at scale, including distributed tracing
• Integrate observability tooling with ITSM platforms to improve incident response and operational workflows
• Automate deployment and configuration of monitoring infrastructure using Terraform, Ansible, or similar
• Develop scripts using Python, Bash, or PowerShell to streamline operational tasks
• Implement telemetry collection using protocols such as SNMP, WMI, SSH, APIs, and traps
• Support observability for containerised and cloud-native workloads
• Promote consistent telemetry standards and interoperability across platforms

What we’re looking for