Personal & Professional Info Administration Officer

What we do

The International Committee of the Red Cross (ICRC) works worldwide to provide protection and humanitarian assistance to people affected by conflict and armed violence. We take action in response to emergencies and, at the same time, promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949. We work closely with National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence. We direct and coordinate the international activities conducted in these situations.

Purpose

The Personal & Professional Information Administration Officer is responsible for the HR administrative processing of employee data specific to changes in their personal and professional life events, such as attestation requests, activity rate, marital status, address, and emergency contact information.

They act as the first level of support for all employee inquiries, except in deployment process, manages the general mailbox of GSS HRSS, and coordinate to other GSS HRSS teams for proper and timely resolution of requests.

They ensure consistency of their service delivery in line with the defined service level agreement and in accordance with ICRC policies and Swiss Labour laws.

This is a 6-month fixed-term contract.

Accountabilities & functional responsibilities

Administrative Management

• Prepares and issues accurate attestation of employment for all HQ and mobile field employees
• Processes changes in activity rate and/or work schedule for HQ employees upon the request of HQ HR Manager
• Processes correction of time profile or holiday calendar in HRIS tool (SuccessFactor)
• Records and updates employee's Swis