Key Relationships Coordinator (Remote)

Main areas of focus: Administrative support, project management, communications, team operations

Location: Remote - U.S. only

Eligibility: At this time, we are only considering candidates who are eligible to work in the United States without the need for company sponsorship now or in the future.

JOB HIGHLIGHT

You’ll play a vital role in the success of the Key Relationships team by ensuring smooth operations and comprehensive administrative assistance to the frontline fundraising team working with charity: water’s major donors.

JOB SUMMARY

As the Key Relationships Coordinator, you will report to the Vice President of Key Relationships while supporting a broader team of frontline fundraisers. By managing various administrative, logistical, and research tasks, you will enable the team to focus on building and maintaining donor relationships to help us reach our fundraising goals. You will ensure smooth operations, playing a key role in everything from data management to meeting facilitation.

YOU’LL BE RESPONSIBLE FOR…

● Triaging and responding to donor inquiries and FAQs through our customer service platform

● Managing team-wide administrative tasks, from supporting with data entry and list exports in Salesforce to meeting facilitation and assisting with prospect research

● Project management of both one-time and ongoing internal team projects throughout the year

● Mastering Salesforce, Zendesk, Notion, Jira, iWave, Keynote, and all other tools used by the Key Relationships team, helping to keep our donors happy, data clean, and records up-to-date

● Exploring creative methods to express our gratitude to donors, writing thank you notes, and fulfilling gifting requests for VIP donors on an ad hoc basis

● Managing printing and shipping requests for the team and our supporters

● Supporting the team with the planning and execution of donor trips and regional events as needed

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